I won €28000 on this casino and sent in all the paperwork requested and was sent €1000. The VIP manger kept said my money was say that there was a technical glitch I explained to him the I was housebound and wheelchair bound but I never got my money please people stay away from this site they are the biggest scam going and don’t trust a word Joel says
Sadly, you failed to mention the casino - hardly a proper warning...
So, where did you play?
Sorry it was Zota
Hello, no problem!
The ZOTABet, perhaps? Check the review and let me know, please. I want to ensure we have this one listed and reviewed.
Thanks and have a good one!
Hello,
I am having this same problem
sent everything to them , and yes now 3 times they had a glitch or problem. i really dont think I will see my money.
Hello!
Well, sorry to hear that. I checked your complaint, and now I'm convinced the issue is probably on the side of the casino's payment provider. Be prepared - it usually takes some time, but honest casinos should suggest a working method to allow you to withdraw as soon as possible.
Try to stay positive, ZotaBet Casino cares about players' issues, based on the complaints history.
Have you considered a crypto transfer, perhaps? This is usually the easiest way to solve similar situations. 🤔
hi, they have suggested bank transfer
so this is what i have done now. I have no crypto acc, and to be honest i am not setting up one. I have played in other casinos and there was never problem. This is the first time casino has so many issues. I don’t find this as a positive experience. I mean they are trying trick me into spending the money that they r returning, but i am not tempted as even if I would win big they would not pay me this. I need my winning to be transferred to me before I consider depositing more money to them. Hopefully bank transfer will go this week.
I think it is important to find a working payment option and also to find yourself a more reliable casino.
It is all that matters now. As I said, there is no technical limitation for using crypto, if you run out of options, it is usually the only way to get the money out from the casino.
So, I think it's good to know that.
I'm glad to hear you are not tempted! I wish you good luck with the transfer, and keep us posted!
We could always use other good news here. ✨
Hello, all sorted now I received my transfers.
Great and awesome! 🙂 I updated the complaint.
So the bank transfers work again, good to know. What do you plan now?
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
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