Damer og herre,
Tillad mig at præsentere fakta på en mere professionel måde for at belyse den alvorlige uoverensstemmelse i denne sag. Bitstarz hævder, at de lukkede min konto på grund af erklæringer, jeg lavede, og hævdede, at jeg var økonomisk nødlidende, og at min familie havde akut brug for midler. Denne fremstilling tegner dog ikke et præcist billede af situationen.
Tilblivelsen af dette problem kan spores tilbage til den 15. april 2023, en dag, hvor jeg oplevede frustration over den lange tilbagetrækningsproces. Vær venlig at forstå, at jeg i mit arbejde som linjesvend står over for udfordringer, der kræver det største fokus, og mit erhverv indebærer uovertrufne sværhedsgrader og farer. Min tålmodighed er en dyd, jeg har opdyrket gennem årene. Da jeg stod over for den uforklarlige forsinkelse i en tilbagetrækningsproces, valgte jeg derfor ikke at lufte min frustration, men at fremskynde den med en ganske vist hvid løgn.
Denne hvide løgn var på ingen måde relateret til min faktiske økonomiske tilstand, men var et forsøg på at opmuntre Bitstarz til at handle hurtigt. Jeg vil dog gerne understrege, at det kritiske punkt her er datoen for denne erklæring, som er den 15. april 2023. Det er vigtigt at bemærke, at min konto ikke var lukket på nuværende tidspunkt. Min konto blev aktivt brugt, specifikt under brugernavnet 'DarkMe88' indtil slutningen af juli.
Det var først i juli, at jeg kontaktede Bitstarz support for at rapportere tabet af min telefon og den potentielle sikkerhedstrussel, den udgjorde for min konto. Derfor anmodede jeg om sletning af min konto af hensyn til både kasinoets sikkerhed og min spillekonto. Dette var ikke en handling, der blev truffet på grund af uansvarlig spil, men snarere en ansvarlig forholdsregel.
Bitstarz har dog fejlagtigt insisteret på, at min konto blev lukket permanent på grund af kommentarerne i april, og de hævdede, at dette skete samme dag, hvor kontoen blev aktiveret, hvilket er åbenlyst usandt.
Anklagen om flere konti er lige så fejlagtig. Da jeg skiftede fra 'ClintGaige@gmail.com' til 'DarkMe88', gjorde jeg det med den fulde viden og assistance fra Bitstarz support. Denne overgang blev iværksat for at opretholde sikkerheden på min konto. Jeg forsøgte på intet tidspunkt at bedrage kasinoet eller opnå en unødig fordel.
Jeg har omhyggeligt bevaret beviser for disse interaktioner og supportens rolle i at vejlede mig i overensstemmelse med vilkårene og betingelserne. De advarede mig aldrig eller informerede mig om, at denne overgang ville blive betragtet som en krænkelse.
I juli, som med 'ClintGaige@gmail.com', henvendte jeg mig til support med mine bekymringer vedrørende den mistede telefon- og e-mailadgang under 'DarkMe88'. Endnu en gang var mit mål at beskytte kasinoet og min konto. Jeg fik ikke noget ved denne handling; faktisk led jeg et tab i statusniveauer.
Påstanden om flere konti er ubegrundet, og jeg kan endegyldigt påvise, at jeg havde support med hver kontosletning, alt sammen for at mindske risikoen for uautoriseret adgang. Jeg gentager, at jeg ikke fik gavn af denne proces; Jeg har faktisk lidt tab.
I lyset af disse uigendrivelige fakta og de væsentlige beviser, jeg har fremlagt, fastholder jeg bestemt, at Bitstarz bør overholde sin forpligtelse til at betale de gevinster, jeg med rette skylder. Jeg har gennemgået en langvarig og udfordrende prøvelse for at opretholde min integritet, og det er på tide, at Bitstarz gør det samme og opfylder deres forpligtelse.
Tak for din opmærksomhed på denne sag. 
Ladies and gentlemen,
Allow me to present the facts in a more professional manner to elucidate the grave discrepancy in this case. Bitstarz claims that they closed my account due to statements I made, asserting that I was financially distressed and that my family urgently needed funds. However, this portrayal does not paint an accurate picture of the situation.
The genesis of this issue traces back to April 15, 2023, a day when I was experiencing frustration with the drawn-out withdrawal process. Please understand that in my line of work as a journeyman lineman, I face challenges that require the utmost focus, and my profession entails unparalleled levels of difficulty and danger. My patience is a virtue I have cultivated over the years. Hence, when faced with the inexplicable delay in a withdrawal process, I opted not to vent my frustration but to expedite it with an admittedly white lie.
This white lie was in no way related to my actual financial state but was an effort to encourage Bitstarz to act promptly. However, I want to underscore that the critical point here is the date of this statement, which is April 15, 2023. It is essential to note that my account was not closed at this time. My account was actively utilized, specifically under the username ‘DarkMe88,’ until the end of July.
It was only in July that I contacted Bitstarz support to report the loss of my phone and the potential security threat it posed to my account. Consequently, I requested the deletion of my account for the sake of both the casino’s security and my gaming account. This was not an action taken due to irresponsible gaming but rather a responsible precaution.
Bitstarz, however, has mistakenly insisted that my account was permanently closed because of the comments made in April, and they claimed this happened on the very day the account was activated, which is patently untrue.
The accusation of multiple accounts is equally erroneous. When I transitioned from ‘ClintGaige@gmail.com’ to ‘DarkMe88,’ I did so with the full knowledge and assistance of Bitstarz support. This transition was initiated to maintain the security of my account. At no point did I attempt to deceive the casino or gain any undue advantage.
I have meticulously preserved evidence of these interactions and support’s role in guiding me in accordance with the terms and conditions. They never cautioned me or informed me that this transition would be viewed as a violation.
In July, as with ‘ClintGaige@gmail.com,’ I approached support with my concerns regarding the lost phone and email access under ‘DarkMe88.’ Once again, my objective was to protect the casino and my account. I did not gain from this action; in fact, I suffered a loss in status levels.
The allegation of multiple accounts is unfounded, and I can conclusively demonstrate that I had support assistance with each account deletion, all to mitigate the risk of unauthorized access. I reiterate that I did not profit from this process; I have indeed suffered losses.
In light of these irrefutable facts and the substantial evidence I have provided, I firmly maintain that Bitstarz should honor its commitment to pay the winnings I am rightfully owed. I have undergone a lengthy and challenging ordeal to uphold my integrity, and it is time for Bitstarz to do the same and fulfill their obligation.
Thank you for your attention to this matter.
Automatisk oversættelse:
beviset
