Må jeg vide, om kasinoet nogensinde har godkendt dokumenterne før? Jeg forsøger at finde ud af, om de samme dokumenter af en eller anden ukendt årsag ikke er i orden i dag.
Noget bud på, hvad der ser ud til at være galt med dem nu?
Romi gjorde en god pointe ved at foreslå at vende tilbage til supporten og kræve mere detaljerede instruktioner for at forhindre den næste forsinkelse.
"Du kunne faktisk prøve at spørge supporten, hvad der sker, måske var det dokument, du har sendt, i forkert format, og det var derfor, de bad dig sende det igen. De burde kunne forklare dig det, så du ved, hvad du skal gør det næste."
Fortæl os venligst. 🙏
May I know whether the casino has ever approved the documents before? I'm trying to figure out whether, for some unknown reason, the same documents are not okay today.
Any clue what seems to be wrong with them now?
Romi made a good point by suggesting getting back to support and demanding more detailed instructions to prevent the next delay.
"You could actually try to ask the support what is happening, maybe the document you have sent was in wrong format and that is why they asked you to send it again. They should be able to explain it to you, so you know what to do next. "
Kindly let us know. 🙏
Automatisk oversættelse: