Hvordan kan du blande midler, hvis der ikke spilles noget, og der ikke genereres gevinster?
Jeg havde gevinster fra en match kupon i udbetaling, og mens udbetalingerne var afventende, brugte jeg min månedlige appreciation chip til at fuldføre gennemspillet og var på $400 det nøjagtige beløb for den maksimale udbetaling. Jeg går ud fra, at dette ikke længere var en aktiv bonus på dette tidspunkt, disse $400 er gevinster.
Jeg modtog en e-mail fra kasinoet om, at jeg havde overskredet min ugentlige grænse for at anmode om udbetaling, så jeg var nødt til at annullere en udbetaling og vente 7 dage mere for at anmode om udbetalingen. Så jeg annullerede en tilbagetrækning som anvist. Nu hævder de, at ved at tilbageføre mine udbetalingsgevinster oven på min $400-saldo, som også er mine gevinster, blandede jeg midler og er ikke længere berettiget til nogen af mine gevinster. Igen blev der ikke spillet nogen spil, og der blev ikke genereret yderligere gevinster. Det eneste der skete var, at mine gevinster fra en pulje blev kombineret med mine gevinster fra en anden pulje.
How can you mix funds if nothing is played and no winnings are generated?
I had winnings from a match coupon in withdrawal and while the withdrawals were pending I used my monthly appreciation chip completed the playthrough and was at $400 the exact amount of the max cash out. I assume this was no longer an active bonus at this point this $400 is winnings.
I received an email from the casino that I had exceeded my weekly limit to request for withdrawal so I needed to cancel a withdrawal and wait 7 more days to request the withdrawal. So I cancelled a withdrawal as instructed. Now they claim that by reversing my withdrawal winnings on top of my $400 balance Which is also my winnings I mixed funds and am no longer eligible for any of my winnings. Again no games were played no additional winnings were generated. The only thing that occurred was my winnings from one pot were combined with my winnings from another pot.