Hvem har stadig dårlige erfaringer med fezbet librabet campobet fra Araxio Development?

Jeg åbnede en konto hos fezbet casino .... indsatte penge .... vandt penge og leder nu efter grundene til ikke at hæve noget ...

Hello, what is the reason for not paying you out? Did the casino tell you anything, please?

Der er allerede en klage hos dig over fezbet ...

Skype-opkaldsbekræftelse nægtes, fordi jeg angiveligt ikke kendte reglerne

Hvad var din oplevelse med fezbet?

Hello. I'm sorry, not sure I understand this sentence: "Skype call verification is denied because I supposedly didn't know the rules" ..? You asked for a verification call and the casino denied it because you did not know some rules - is it correct, please?

Se min klage🙂

I'm sorry, got it now. And I also must admit I would have been very nervous if I had had to go through a verification call myself.

It's about the basketball rules and bets, right? We discussed it on our regular meeting on Wednesday. We're currently waiting for the casino's reply so let's see how it develops.

Ja præcis ... det er uretfærdig adfærd over for kunder ...

Jeg var virkelig nervøs og meget skræmt ... også var jeg altid nødt til at spørge, fordi kasinomedarbejderen forstod meget dårligt ... havde på fornemmelsen at intet er rigtigt her ... de gav altid en følelse af at de ville åbne op og bryde noget ønsker at finde for ikke at betale ... det er ikke ligefrem lidt ... Tak fordi du løser problemet ....

Og hvis dette firma var seriøst ... ville der ikke være så mange negative klager ... Jeg ved ikke engang hvorfor du har et ry på 7,2?

De tjener ikke mere end 0,2 ...

We deduct points for many different things. Complaints included. So if it turns out that the player should get the winnings, but the casino refused to pay, then it always influences the rating negatively.

Jeg lavede en masse research på internettet og fezbet og nåede til det punkt, at mange kunder har problemer med denne udbyder .... Dine metoder er mere end tvivlsomme .... Du beskytter dig selv mod udbetalinger ved at styre dine vilkår og forhold meget imod kunden. ..og har flere muligheder og løftestang til at lægge pres på kunderne..... hvilket efter min mening ikke er FAIR

That is why we have a special team for complaints, co we can adjust casino's reputation accordingly to their cooperation level and fairness. We also check Terms&Conditions as well. On the other hand, there are standards we'd like to improve even if the licensing authority sees these as acceptable.

Jeg ved, at du står op for kunder hos kasinooperatører ... STOR respekt til dig og din præstation og kompetence ...

Fortsæt det gode arbejde ... Markedet har brug for dig

Men hvad jeg ikke forstår er ... fezbet havde et ry på 7,1, så gav jeg en vurdering. Det blev accepteret og omdømmet sank til 7.00 .... to dage senere var og har det været 7.2 .... hvorfor?

At first, I'd like to point out that user reviews have their own rating system, therefore star rating changes immediately after a certain review was accepted. On the other hand, complaints are very time-consuming, and the casino's rating can be changed only after the complaint has been dealt with. It also depends on how the specific casino collaborates and shows (or does not) a fair approach during each complaint process. Even if we try to combine all these factors, we just can't do that instantly. I understand it may seem, that everything is wrong because there are open complaints with the same patterns, still, it does not necessarily mean all is wrong on the side of a casino only. Can't answer your question regarding a specific score change at the moment. Will try to find out more.

Det er ikke negativt og det er heller ikke en kritik....jeg er bare nysgerrig og nysgerrig🙁

Radka has already explained that user reviews influence only user rating, but I asked my colleague to explain here why the rating moved a bit in recent days 🙂

Hello Gio75.

Thank you for your interest. Let me explain in more detail. The rating/reputation of each casino is calculated with our private automated formula (which considers aspects like unfair T&Cs, limits, unresolved complaints...), and this formula was recently updated. It slightly affected our database and casino ratings. That is the reason why Fezbet's rating increased from 7,0 to 7.2 (exactly 1st December - 5 days ago). Be aware that user reviews or opened complaints have no effect on our rating calculations.

So far, we have had only good experiences with this brand and their management (only resolved and unjustified complaints), therefore I am convinced that your case will be handled correctly. Please, let me know if you have any questions.

Huhu Josef,

Mange tak for informationen.. Jeg kan nu forstå det!

Hvad jeg ikke forstår i min situation er, hvordan kan de benægte min identitet? De fik alle mine dokumenter .. havde ikke en anden konto .. samarbejdede hele tiden .... hvorfor skal jeg retfærdiggøre hvad og hvordan jeg spiller? Efter min mening skulle du kun bestemme min identitet ved hjælp af Skype-opkaldsverifikationen ... men med spørgsmål, der er relateret til mig selv ... når jeg åbner en bankkonto, spørger banken ikke, hvorfor jeg bruger pengene og for hvad? ? Heldigvis er det alle mine beslutninger....jeg arbejder og bruger mine penge som jeg vil....det samme er også hos en udbyder af betting og casinospil....de tilbyder mig noget....og jeg spiller til mit hjerte uden at aflægge regnskab ... har jeg ret?

You are welcome. If I understand your case correctly, they are not denying your identity. However, they suspect that someone else played in your account instead. This is just my assumption, let's see how the FEZBET reacts.