ForumKlagesagerWhy is golden crown casino fraudulent

Why is golden crown casino fraudulent

1 år siden af dani71
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1 år siden

Golden crown casino are deliberately stalling on verification. Every time i meet requirements they ask for a new one. Now they want this..


Please, upload a selfie with both a passport and a paper (in one hand), with a sign "Hi, Goldencrown Casino and the current date". Pay


attention: your hand and the document must be seen in full. It should be any type of lined sheet but not blank.


Mind that it should be readable. You just need to hold your id and paper in one hand ( the two should be readable) and hold your phone in another and take a good selfie where all the information will be visible



This is ludicrous it is impossible to hold all this and take pic and have face in it. They are making me jump through hoops when i have provided EVERYTHING.  


PLEASE CAN YOU HELP? 


I really need my 1000 dollars


It is shocking they do this to people.


Like selfies holding 2 things arms hands visable and face and readable not on white paper. They are deliberately asking for more and more. Rejected 7 times after i provide everything they ask for each time. And now this selfie one this morning. How can one hand hold a passport and a piece of paper without covering some part of it whilst having your face in it as well .


I just want my money thats rightfully mine. My mother just died i tried these online things for 3 nights and won . I wont gamble again. So are they just going to steal my money



dani71
1 år siden

I sympathise with you regarding this form of KYC identification it’s as you say almost impossible to do that and keep it all in focus.🤪 I had to do it to verify myself to a casino it took me 4hrs and 8 send ins before I finally got verification. It would be better if someone could take the photo the process they want you to go through is crazy 😝

dani71
1 år siden

Hello,

I think that a short video would be much easier to take, so you can stand and hold it all the way you were asked to hold it.

I think you should submit a complaint, send us the pics you've sent to the casino and we will try to help you.

What do you think?



dani71
8 måneder siden

Det er præcis sådan det virker…..først verificere dette og det dokument…..send derefter en selfie x gange og derefter sløret, så er lillefingeren ikke på den og derefter tommelfingeren….Det vigtigste er ikke at skulle betale ud… ..Skam for alle velrenommerede kasinoer

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