ForumKlagesagerInetbet.com won't pay $14,000

Inetbet.com won't pay $14,000

1 år siden af utanfu2
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2475 visninger 5 svar |
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1 år siden

I won $14,000 at Inetbet.com , I won the random jackpot at Paydirt and was never paid my winnings.

Right after they denied my winnings they went to change the terms and conditioned and added my country to the restricted country list.

They offered to pay $2000 in order to resolve the issue thru Casinomeister - of course I refused this humiliating offer

When I registered and played on October 1st 2022 Switzerland was not in the list of banned countries (now it is listed as a banned country in the faq section)

The casino admitted they added the terms right after I won and gave this excuse for not paying. I believe it is a pure example of retroactive enforcing of a new term and condition.

Quote:

Hi Aharon,

Upon review of your account it has come to our attention that you are residing in a country where it is not permitted by law for us to accept your wagers.

While we make every effort to comply with regulations, it is ultimately your responsibility to determine the legality of any activity prior to participating.

As such we have refunded your full deposit amount via the method you used to make your purchases and have permanently closed your account.

Kind Regards

iNetBet.com Support

I had my documents approved there before I won the big amount. The documents included a fax back form with my name and full address, photo holding the form and my ID and bill.

If you check now the FAQ - 'can I play at inetbet ?' my country is mentioned there as not allowed

If you go to google cached from 13 of October you will see Switzerland is not there in the list

It is obvious their claim is nonsense because they accept and pay USA players and their licensed is in Curacao

Redigeret af Radka 1 år siden
Årsag: Forbudt link
utanfu2
1 år siden

Wow, changing T&C because of one single user is crazy, sounds to me they are struggling to keep operative, file a complaint with casino guru, you can also file a complaint with their regulator, but to be honest that almost never helps and regulator in Curazao usually end up siding with the casinos, so it's better if you try to file a complaint here, in case things aren't solved at least you warn others to not use said site.

1 år siden

I have already submitted a complaint at this site and it is closed as unresolved. If anybody hear about a way to get paid please let me know, if it is an affiliate manager or somebody who may be of help.


I will complain with the authority there in Curacao thank you

utanfu2
1 år siden

Hello,

I read the complaint (available here), and fully agree that this is against fair gambling. Sadly, from my point of view, the licensing authority is not the best when it comes to the player's issues. I hope, I'm wrong this time.


1 år siden

I sent an email asking for help to the following sites, I hope I have a good update soon


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utanfu2
1 år siden

What do you think you'll achieve? Care to explain, please?

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