Jackpot 890.000.00 Euro

That must have been so hard for you. Luckily, there is a complaint already lodged and we shall see what can be done with it. I just do not fully understand the timeline of this situation. Did you say you were verifying the account for years? Or perhaps the money had been paid for years and then it stopped suddenly?

In any case, more will be revealed in the complaint, I reckon.

Kontoen har været verificeret siden 3. december 2024! Jeg vandt, 500 € blev udbetalt, og så pludselig blev alle verifikationer slettet under udbetalingen. Jeg har også brugt mit Klarna-kort der før og modtaget hævninger... Jeg kan dokumentere og bevise alt.

What kind of casino is this?

So you know where you shouldn't go.

Dette er SGCasino.com.

Ja, du skal bestemt være forsigtig! Jeg ville ikke registrere mig der eller indbetale penge...

☺️

Hello, I understand how it may look to you, but once KYC is done, it does not mean that the account is verified until the end of the day. In practice, such repetitive checks or extended KYC for players happen to keep the data current, for example. It is always beneficial to know what caused these events.

So, did the casino specify whether there was an actual issue with the withdrawal, or is your casino account under review? Can you please clarify?

Jeg kontaktede jer, fordi jeg har opfyldt alle mine forpligtelser... Jeg har indsendt alt, hvad der var nødvendigt for en fornyet verifikation!!!

Jeg ved, at ingen har så mange penge, og at kundeservicen er baseret på folk i Indien og den slags. Deres job er at berolige os kunder, indtil tilbagebetalingsfristerne er udløbet. Der er heller ingen specialiseret afdeling 🤣. Jeg har fundet ud af så meget på fire uger 🙈😭. Enhver, der tror på alt det lort, de fortæller dem, er hinsides hjælp. De vil bare have mig til at spille pengene væk, fordi ingen har dem 🤣 som om den slags jackpots vindes hver anden dag 🤣... Jeg gjorde alt rigtigt, og at bede om et dokument fra mig, der ikke findes, betyder, at de ikke er klar til at gennemføre min verifikation. De ved, at det er mit Klarna-kort... de bad endda om videoer af mit kort... som jeg sendte... nu er jeg virkelig bekymret for mine data... Med venlig hilsen

PS... det er og forbliver svindel... farligt

You did everything right. They're just stalling to keep you from getting your money back. Requesting non-existent documents is a classic tactic. And demanding video cards is beyond the pale.😀

Hello, I understand what you are saying, but I cannot comfort you by any means. It's reassuring that you are sure you did everything right; the rest will be included in the complaint. It needs time and there are flat phases on the forum, which is frustrating. I get that.

As you can conclude, do not spend the money; give the complaint the time it needs. Your experiences are valid and you know what to do. It needs patience.

Hello, do you have personal experiences with SG Casino? Feel free to share your own position on this and a few facts; that would be truly helpful. Thanks.