Jeg rejser ikke en tvist endnu, fordi jeg vil sikre mig, at jeg ikke har nogen penge hos dem, så de ikke kan gøre gengæld. Jeg vil også foretrække at gøre det anonymt for en sikkerheds skyld.
Her er mine beviser, som jeg har optaget.
Baggrund:
Kasinoet bruger en mellemmandstjeneste, så spillere kan spille udbydere, der ellers ikke er tilladt i deres jurisdiktion. Dette var tidligere fantastisk, da jeg nu var i stand til at spille Pragmatic, Netent, Plany'n'go osv... nyeste slots, og de ser ikke ud som piratkopier.
Men i de sidste 3 dage har deres system fejlet (for mig ser det ud til, at deres cloudflare-server er ved at blive overbelastet) - spilrunder vil timeout, mens de venter på et svar fra api.cdn678.com - som er en cloudflare-server, der formentlig hoster deres 'omdirigeringstjeneste'.
Fidusen:
Her er nu den interessante del - netop dette casino giver dig 3-5 dage med 75 gratis spins hver dag på 3 forskellige Pragramatic Play-spilleautomater.
Et eksempel på hitrate for en af disse slots er 1/2,7 - så i gennemsnit burde mere end 1 ud af 3 spins betale noget .
Men i løbet af de sidste 3 dage har jeg lavet over 250 spins på alle 3 spil og haft nøjagtig NUL betalende spins.
Dette er naturligvis statistisk umuligt. Support ignorerer, benægter eller forstår bare ikke min klage.
Jeg har videobeviser for disse non-stop tabende spins (selvom det ville være smertefuldt at se, da spilserveren udløber efter hvert 1-4 spins).
Jeg sender det gerne til en medarbejder her.
Jeg er også glad for, at en medarbejder logger ind på min konto på dette casino, spiller gennem alle 75 gratis spins, og jeg kan garantere, at de ikke har et eneste betalende spin.
I'm not raising a dispute yet because I want to make sure I have no funds with them so they can't retaliate. I would also prefer to do it anonymously just in case.
Here is my evidence, which I have recorded.
Background:
The casino is utilizing an intermediary service so that players can play providers that are otherwise not allowed in their jurisdiction. This was previously great since I was now able to play Pragmatic, Netent, Plany'n'go etc... newest slots, and they do not appear pirated.
However in the last 3 days their system has been failing (to me it looks like their cloudflare server is being overloaded) - game rounds will time out while waiting for a reply from api.cdn678.com - which is a cloudflare server presumably hosting their 'redirection' service.
The scam:
Now here is the interesting part- this particular casino gives you 3-5 days of 75 free spins each day on 3 different Pragramatic Play slots.
An example hit rate for one of these slots is 1/2.7 - so on average more than 1 in 3 spins should pay something.
However, over the past 3 days I have done over 250 spins on all 3 of the games and had exactly ZERO paying spins.
This of course is statistically impossible. Support ignores, denies or just outright do not understand my complaint.
I have video evidence of these non-stop losing spins (although it would be painful to watch as the game server is timing out after every 1-4 spins).
I'm happy to send this to a staff member here.
I'm also happy for a staff member to log in to my account at this casino, play through all 75 free spins and I can guarantee they will not have a single paying spin.
Automatisk oversættelse:
