Beckygr990, jeg forstår, at du er frustreret, men tro mig, jeg har rig erfaring med klager af forskellig art.
(Beckygr990 har en åben klage med Joka Room)
Vær venlig at tage mit råd. Lad dem først betale dig, og så kan du begynde med juridiske handlinger, skabe andre klager eller anmeldelser, hvor du vil. Vi vil ikke straffe dem før, så de betaler for en grund. Vi støtter dem ikke, men vi vil ikke ødelægge dine chancer for at få pengene tilbage.
Dette casino har ingen licens - så der er ingen regulator, ingen kan tvinge dem til at betale dig. Indtil videre havde de ingen problemer, men for nylig bemærkede vi, at de har nogle åbne klager fra australske spillere.
Hver meddelelse, du opretter, sender en advarsel til dem og til mig. Hvis du begynder at skrive flere beskeder, kan de muligvis begynde at ignorere dig. Især beskeder som "DENNE CASINO ER SOOOOOOOO UMELDENDE"
Hvis du begynder at spam dem, kan de sige, at du ikke samarbejder, og de kan forsinke din betaling i flere måneder.
Så vær smart - det ser ud til, at de vil betale dig. Så give dem alt det, de har brug for - for eksempel kontoudtoget. Jeg tror, den bedste strategi for nu er at samarbejde og give dem alle nødvendige dokumenter.
Beckygr990, I understand that you are frustrated, but trust me, I have rich experience with complaints of various nature.
(Beckygr990 has an open complaint with Joka Room)
Please, take my advice. First, let them pay you, and then you can begin with legal actions, creating other complaints or reviews where you want. We don't want to punish them sooner then they pay for a reason. We don't support them, but we don't want to ruin your chances to get the money back.
This casino has no license - so there is no regulator, nobody can force them to pay you. So far they had no problems, but recently we noticed that they have some open complaints from Australian players.
Every message you create sends an alert to them and to me. If you start writing multiple messages, they may start ignoring you. Especially messages like "THIS CASINO IS SOOOOOOOO DISGUSTING"
If you start spamming them, they can say you are not cooperating, and they can delay your payment for months.
So please be smart - it looks like they want to pay you. So please give them everything that they need - for example the bank statement. I think the best strategy for now is to cooperate and provide they all required documents.
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