Kinbet Casino fidus? (side 3)

Tak for alt.

Se Jaro, jeg har fortalt dig, at jeg gjorde begge ting i denne tråd, siden jeg startede. Måske har jeg ikke tillagt det betydning i klagen og ikke sagt det, men læs tråden og jeg vil kommentere, at jeg har brugt begge ting flere gange i flere beskeder.

Du kan også tage dem ud.

Men det er lige meget.

Jeg forstår stadig ikke dit svar på klagen.

Andre ting er blevet klart for mig.

Mange tak. Venlig hilsen.

Det eneste jeg ved er, at Kinbet er et casino, der har lukket min konto uden nogen begrundelse og har beholdt pengene på min konto, det har stjålet dem fra mig, det er det, der er meget klart for mig.

Okay, so if you played casino games, do you also have a gaming history or something like that? I think that if I tell our team to open it again or you to open it again and say that it was not just about sports betting, they will ask about it. So try again and reopen your complaint and say that the wins do not come only from sport. I hope you will be able to resolve it somehow further, but I make no promises.

Jeg er klar over, at du ikke vil hjælpe mig med dit svar på klagen, det er meget klart for mig. De kan gøre hvad de vil, jeg er ligeglad.

Hi there,

Did you consider providing the gaming history? That was an excellent point.

We aim to help, but we also have to stay within our field of expertise. Try to collect as many details excluding sports betting, and perhaps it will be enough.

Men laver du virkelig sjov med mig?

Klagen er læst

De har lukket min konto, jeg kan ikke få adgang til den, og de har beholdt mine penge, og de forstår ikke, hvilken historie de vil have mig til at vise dem.

I'm not kidding you. As a precaution, many gamers save screenshots or their gaming history. I understand you are not one of them. No problem.

At the very least, you can still email the casino to request your gaming history. Really, it is nothing out of the ordinary.

Radka, jeg har bedt dem via e-mail om at forklare mig, at returnere mine penge, og deres svar i 45 dage er altid det samme, som min ordre behandles, og at jeg skal være tålmodig i 45 dage med det samme svar. Hvordan vil du have, at de skal give mig noget, hvis de altid svarer mig det samme.

At the very least it would be good to try, if they don't answer you, we'll see what happens next and as I said, try to reopen the complaint and explain everything exactly as it was and don't leave anything out. Even what you don't think is relevant.

Her har du svaret i 47 dage.

OK, try what I wrote and let me know if it was possible to reopen the complaint.

fraud I played casino live black jack and while I was winning the money was not credited to me.. this happened 5 times and total profit over 900 euros.. then I talk to the chat with they mock what we have forward your request..it's been 3 days and nothing..i need someone help me what to do

Hi there.

Forwarding your request sounds like a good call to me. I imagine you expected immediate action, but I, on the other hand, have experience that the casino will investigate or even reach the provider, which sadly takes time.

What really sounds bad is the part about mocking you, of course.

Yet in order to help you, I suggest patience. Let the casino investigate properly; keep us posted. Let us see how it goes forward.

The same to me always..we lost our money unfortunately

Dette casino betalte mig efter en masse frem og tilbage, men det er stadig ikke et godt casino!

Oh, that's great! I mean, in such a situation, getting the money is of course the best outcome. Thanks for getting back to us. Do you, for instance, have any advice you would like to add to others? Not talking about "don't play there," of course 😀.

Hej jeg har hele tiden været irriteret over chatten, på et tidspunkt kommer man til en medarbejder der hjælper

So does this mean that players should take from this that they should communicate with the casino frequently when they have a withdrawal? 🙂