Kingschip Casinos erfaringer med udbetalinger?

Hej, for et par dage siden indbetalte jeg penge på det førnævnte casino og omsatte min bonus til rigtige penge. Jeg bekræftede min konto og anmodede om en udbetaling på €5.000. I dagevis har den vist sig som "behandlet". I dag ville jeg tjekke udbetalingsstatussen og kunne logge ind. Jeg kontaktede support, men har desværre ikke modtaget svar. Jeg har ingen andre konti hos dette casino. Kan I hjælpe mig?

Hello, we’ll definitely try to help you. If you’re verified, that’s great. It’s a shame they didn’t give you an answer—did you try sending an email? Maybe they’re doing some kind of gameplay check, but since they didn’t say anything, that’s just a guess. 

Hej Jaro, før min udbetaling modtog jeg en reklamemail fra VIP-manageren, der påstod, at jeg havde VIP-status. Jeg kontaktede VIP-manageren, hvis navn er "Amber". Desværre har jeg ikke modtaget et svar, men jeg modtager stadig bonusmails hver dag.

Oh, from what I’ve seen, your complaint was closed because the casino isn’t communicating with us. I’m really sorry to hear that, to be honest. It would be ideal if that weren’t the case, but unfortunately…

Probably the only way this can be resolved is if your VIP manager gets in touch with you, and maybe you can work something out with him. But if he doesn’t get in touch, then it’ll be tough. I’d try to hang in there a little longer, though—maybe the casino will send you the money.

If anything new happens, feel free to let me know.

I’m keeping my fingers crossed for you.🤞