Klage Casino N1

Casino N1 har nægtet at give mig en udbetaling på € 40 siden december 2020. En selfie med ID blev ikke genkendt, et nyt foto af denne type forbliver under kategorien "stadig kontrolleres" selv efter uger.

Jeg tror, det er bare en skandale, du kan tabe i et casino, men ikke at udbetale de penge, du vinder, er bare et bedrageri!

They actually seem to have a very good reputation according to our website. Have you tried to ask the customer support why is it still being checked after few weeks?

I was jsut asking just to be paid my money ( since Dezember 2020). at that time they did not accept my selfie with passport ( the first Casino that asked me to send such a type of photo) I sent them a new one with my new passport ( my elder passport was only valuable until the 31 of January ), I did not even get an answer whether my photo is now accepted or not ( I sent it 3 weeks ago) I find it ridiculous and a payout is refused but now I do not know why. What I find most disgusting is that they want me to send them some more money in a different form ( my first and only money transfer was with my credit card with no bonus claimed), but how stupid do they suggest people are ?

If you were waiting for 3 weeks to get the new photo verified, then you should definitely contact them again regarding this. Don't wait for so long. They should always react within few days.

It's actually possible that they need you to send more money using a different payment method, because they weren't able to send you the winnings using the first method. That could also be the reason why you see your withdrawal being declined. For example some Mastercards support deposits, but players are unable to receive withdrawals to then, which isn't casino's fault.

Anyways, you need to start talking to the casino just to see what they need and why they need it. I also wouldn't send them any money if they didn't talk to you.

Hi,

I have been talking to the administrators of Casino N1. They did not give me any valuable reason why they could not transfer me the money to my credit card ( very strange for a german Casino ); I should create an e-wallet put a liitle amount on my account, transfer it to the Casino, then I should (in theory) get my money back. That is most suspicious for a german Casino. What is your opinion ?

Hvordan kan du spille med kun én OC fra denne udbyder?! N1-gruppen er den største bedrageriforening nogensinde, operatørerne er forbrydere, vil jeg råde til, heldigvis er det ikke meget at annullere de 40 €, og hold dig væk fra denne forening.

pengene blev refunderet til mig takket være Casino Guru.

I'm really happy we could help here and I'm also glad the casino was willing to cooperate 🙂

Just in case someone wants to take a look at your complaint: https://casino.guru/n1-casino-player-s-withdrawal-has-been-delayed-1

N1 casino er en total fidus, de snød mig med 60 dollars, og du har beskeden, da kontoen blev verificeret, det betaler sig ikke er et fupnummer, og at jeg ikke brugte en bonus, og jeg vandt for meget, kom jeg ud af spillet, og jeg kunne aldrig komme ind igen

Hello,

this casino earned a very good reputation, so I would like to learn more about your issue - if I may.

Did you receive an email explaining why your winnings were voided, or your withdrawal canceled?

Have you breached any terms and conditions even unintentionally maybe?

We could be able to help, just share what has happened.

Nå, jeg var i stand til at komme ind, den første ting er, at de ikke har betalt mig endnu, de sender mig ikke engang notifikationer, de fortæller mig kun, at det afventer, jeg har ikke brudt nogen af politikkerne, da jeg ikke gør det. kan lide at gøre hvad som helst for at tjene, da det er held, din kundeservice det sidste du fortalte mig var at skrive til dig senere, det betyder at de ikke engang er klar, bemærk: udbetalingen skulle ikke tage mere end 20 minutter og det er to dage siden, jeg sidst bad om

Hello there,

for a better idea, we allow casinos 14 full days to proceed with the payment. Anyway, it's usual that it takes a couple of days depending on the payment option you chose.

I think you should wait. Has your account been fully verified, please?

Jeg ved ikke om du arbejder for dem , men de er tyve , jeg ved ikke hvorfor du forsvarer dem så meget , jeg har fanget deres samtaler og alt hvad der sker , deres svar og det hele , det er det casino der tager længst tid at betale og hvis du mangler et krav om, når de først blokerer dig, er det for dig at fortvivle, som jeg kan se, da du har pengene på deres platform, og de ikke ønsker at tabe, jeg håber, at ingen kommer ind, og jeg er villig til at give alt de nødvendige oplysninger for at bekræfte min sandhed

Hello,

I do not work for any casino. I just kindly informed you that even our Complaint Team allows casinos 14 days time period associated with complaints.

It's not defending, it's sharing information. I think you should submit the complaint, so you'll see how we proceed.

Feel free to do so here and provide everything related to your issue:

https://casino.guru/complaints/create

Spil venligst ikke på n1 og feumzi eller alle Malta og Curacao kasinoer. De retsforfølger hende for ulovligt spil. Jeg har i øjeblikket problemer på grund af n1 casino og richprice.

Spil ikke. Det afventer reklamer og endda fængsel

Sorry for your current situation. Please have a look at my answer to your other post here.

Hej omibun...det jeg går igennem med dette Casino N1 er virkelig ulækkert. De vil bare ikke udbetale mine gevinster og gøre alt det, der er dumt ikke at gøre. Det er utroligt, hvad de laver. Disse dumme tricks er bare virkelig dumme. Jeg har spillet i mange år, men jeg har aldrig set noget lignende. De er virkelig snydere. Det irriterer mig så meget. Problemet er, at vi (spillerne) altid er taberne, trist men sandt.

I would really recommend you to have a little more patience, if possible, and let's see how your complaint will be resolved.🙏🤞