Minocasino udbetaling af 500

Hej alle sammen, jeg foretog en udbetaling på 500 fra Minocasino den 10. juli 2026. Siden da har de sagt, at betalingen er blevet behandlet, og at årsagen til, at pengene ikke er ankommet, er min betalingsplatform (paysafecard). Jeg kontaktede paysafecard support, og de har ikke modtaget nogen betalinger. De siger, at de ikke kan gøre noget ved det. Hvad skal jeg gøre?

Hello, I'd say the answer more or less depends on what the bank or casino can add to it. I would start by asking for the concrete transaction identifier and then pass this info to the card-issuing bank or the Paysafe. Or simply to anyone who processed the payment. In my opinion, both sides had enough time to process the payment and if the casino truly sent the money, it should pose no problem giving you its identifier. What do you think?

Another question, if you do not mind: is this the Mino Casino you are referring to?

https://casino.guru/mino-casino-review 👈

Minocasino6, Paysafecard siger, at der ikke er nogen betalinger til mig. Minocasino6 siger, at min betalingsplatform (Paysafecard) ikke accepterer dem. Nu siger de, at pengene vil blive returneret direkte til min casinokonto efter 14 dage.

I imagine this is not the outcome you hoped for and I would honestly be disappointed too.

Did you please check the link I sent you? I still cannot say whether we are talking about the same casino. Monicasino6 does not sound familiar this way. Thanks.

It is indeed the same casino. They informed me that the transaction has undergone successfully but Paysafecard later on said they have not received the payment at all. Now the casino says the money will be credited back to my casino account after 14 days. I am now waiting to see if it will all come true.

Jeg er 14 dage henne i graviditeten, og jeg har ikke modtaget noget endnu. Jeg tror ikke, jeg får noget overhovedet.

Hey, it seems the casino is not in its best shape with some of the withdrawals, but if they fail to process the payment very soon, I would try to opt for a different method or even better—go for a free complaint. Are you familiar with the complaint feature, please?

https://casino.guru/complaints/create 👈

We usually allow casinos two weeks to resolve delayed payments and when things do not get resolved, we step in and try to resolve that by mediation. Would you be interested in trying the complaint?

https://casino.guru/complaints/create 👈

Jeg indgav klagen

Det er 15 dage siden, og jeg har stadig ikke modtaget noget fra casinoet. Vanvittigt.

Sure. I saw that your complaint is currently in the review stage, so our team still needs to look into it first. After that, I think it will be published and our team will be able to start working on it.

Did the casino ask you to provide anything? Are these your first withdrawals from this casino? Did the casino at least give you any reason why you’ve been waiting for two weeks already?

Der blev ikke bedt om nogen oplysninger, blot for at bekræfte min identitet i starten. Ja, jeg foretog min udbetaling. De sagde, at jeg skulle spørge min betalingsudbyder (paysafecard), om der var nogen udbetalinger for mig, men det er der ikke. Desuden siger de, at betalingen er blevet behandlet for dem, så der er intet, de kan gøre ved det.

Okay, so based on what you’re saying, the casino has already processed the withdrawal according to them, and now you just need to wait for it to go through the third-party payment provider, or whichever provider you used to make the withdrawal.

I think I would wait a little longer, and if nothing happens, I’d contact the casino and ask whether they have any receipt or proof that the payment was actually sent to you.

Jeg ventede i 17 dage, og så annullerede de min udbetaling. I dag prøvede jeg at hæve pengene med en anden metode, men det kan jeg ikke, fordi der er et minimumskrav til indbetaling hos den betalingsudbyder. Så jeg hævede med samme metode som før, og nu tror jeg, det bliver en cyklus af udbetalinger og annulleringer.

Don't give up, be persistent and be patient, I hope everything works out for you.

I see. I cannot promise the final attempt will work this time, but on the other hand, I'd like to believe there is something my colleagues can change through the complaint. I understand paying a verification deposit just to try another option may not be convincing for you; hence, I guess we have to wait for what is to come.