If this continues, be sure to contact the bank about this problem and maybe replace the card; I think it's pretty simple. As I said, always have payment authentication so that nothing bad happens.
As for the casino, I saw that it has a pretty good safety index, so I'm surprised that this is the case.
As for verification, why are your documents still being rejected? Do you know anything more about this process?
Jeg erstattede kortet, banken blokerede det med det samme, og transaktionen blev ikke gennemført. Identifikationen fandt stadig ikke sted. Jeg talte med supporten på Telegram i går og sendte dem dataene 3 gange, og de accepterer dem ikke, eller også forlod en repræsentant mig midt i processen. For at være ærlig er jeg bange for at fortsætte processen.
And did they tell you why they didn't accept your documents?
If you have a problem with this or are afraid of what to do, you can file a complaint with us and we will try to help.
Deres svar er, at dataene er ulæselige. Jeg har taget selfies mindst 8 gange og sendt dem til tjenesten på Telegram, hvor de kan zoome ind på billedet og se det perfekt. Jeg ved ikke, hvad jeg skal antage. Hvad kan der være galt?
I don't know exactly what the casino means by that, it's quite a general statement.
That's why I advised you to file a complaint, and you sent them the documents several times and still don't know what to do next. The casino must comment on what is wrong.
You can open the complaint here at this link. ⬅️
Are you in?
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.
