2 dage siden
Spillerkonto blokeret. Transaktioner kan ikke længere ses. Kasinoet vil ikke give mig min tabsopgørelse.
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8 timer siden
Dear user,
I saw your user review submitted on this casino, which provided more detailed views on the subject so hastly described here on the forum.
It says:
"I played at the kingmaker casino and lost a lot in a short space of time. I then learned that every casino must have player protection and that is exactly what I did not see here.
So I asked the casino to give me the appropriate compensation. Because of this, my player account was immediately blocked and I can no longer see my transaction losses. I have written to the casino several times asking them to send me my transactions by email, which they are obliged to do. But I am always just put off. An online casino is not allowed to refuse to play with a player. I have had very bad experiences because of this and therefore steer clear."
You are most likely about to be quite displeased; the casino is not responsible for your losses; you are at least until you inform the casino about the potential gambling issue and hence ask your account to be permanently closed without an option to be reopened. Even in such a case, though, the casino won't give you back your losses.
Responsible or safer gambling limits or tools are not the "excuse" for players to recover losses; these tools help players to maintain balance and prevent losing more than a reasonable sum or budget.
With all due honesty, if you insisted on being refunded for your losses just because you could not see the "player protection," I understand why your account has been closed and further communication is not possible.
Please do not gamble if you do not want to lose. This review, in my opinion, is more about your unhealthy mindset than it is about the unfairness of casinos.
I advise you to become more acquainted with the way things typically operate in order to avoid similar problems: Responsible Gambling Tools and Practices 👈👈
I suppose that I have never heard of "loss statement." Could it possibly be a term related to the GGL requirements for casinos that hold a German license?
8 timer siden
Dear user,
I saw your user review submitted on this casino, which provided more detailed views on the subject so hastly described here on the forum.
It says:
"I played at the kingmaker casino and lost a lot in a short space of time. I then learned that every casino must have player protection and that is exactly what I did not see here.
So I asked the casino to give me the appropriate compensation. Because of this, my player account was immediately blocked and I can no longer see my transaction losses. I have written to the casino several times asking them to send me my transactions by email, which they are obliged to do. But I am always just put off. An online casino is not allowed to refuse to play with a player. I have had very bad experiences because of this and therefore steer clear."
You are most likely about to be quite displeased; the casino is not responsible for your losses; you are at least until you inform the casino about the potential gambling issue and hence ask your account to be permanently closed without an option to be reopened. Even in such a case, though, the casino won't give you back your losses.
Responsible or safer gambling limits or tools are not the "excuse" for players to recover losses; these tools help players to maintain balance and prevent losing more than a reasonable sum or budget.
With all due honesty, if you insisted on being refunded for your losses just because you could not see the "player protection," I understand why your account has been closed and further communication is not possible.
Please do not gamble if you do not want to lose. This review, in my opinion, is more about your unhealthy mindset than it is about the unfairness of casinos.
I advise you to become more acquainted with the way things typically operate in order to avoid similar problems: Responsible Gambling Tools and Practices 👈👈
I suppose that I have never heard of "loss statement." Could it possibly be a term related to the GGL requirements for casinos that hold a German license?
4 timer siden
Jeg går ud fra, at du har et problem med andres meninger eller viden. Hvis en konto er lukket, og jeg ikke længere kan se mine transaktioner, kan jeg bede om at få dem frigivet, fordi kasinoerne er forpligtet til at gøre det, og jeg har ret til at gøre det, selvom jeg spillede overdrevent meget. Det er det, jeg er bekymret over, og jeg har også ret til at forsøge at få en refusion som en goodwill gestus. Min mening, informer dig selv først, før du blot gentager din skriftlige erklæring.
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