Jeg ved, at problemet ville blive løst i løbet af få dage, de løste det. Min frustration handlede om, at de fortalte løgne. Det handler mere om udbetalinger, tjek på deres hjemmeside, de hævder. Processen tilbagetrækninger på 3 timer, jeg har taget udbetalinger fra dem 3 gange, og hver gang jeg var nødt til at gennemgå dette:
- udbetalinger blev forsinket, deres chatsupports standardsvar var, at vi havde et teknisk problem, på grund af hvilket dette blev forsinket. Et problem kan opstå én gang, kan være to gange, men så skete det for mig hver gang, hvorfor jeg mistænker dem for bedrageri
- de ville returnere penge tilbage til kasinobalancen i stedet for at behandle udbetalinger, dette påvirker også det ugentlige forsikringsbonusbeløb, og de har en win-win begge veje med at holde udbetalinger og vil ikke skulle betale mig, hvis jeg mister det, jeg vinder tidligere som forsikringen cashback gælder ikke for pengene, der returneres
Jeg lærte en hård lektie ved at spille for et sådant kasino, og tabte en masse penge på grund af denne taktik gang på gang. Men jeg har lukket min konto hos dem nu og vil aldrig returnere dem.
I know the issue would be resolved in few days, they did resolve it. My frustration was about them telling lies. It's more about withdrawals, check on their website they claim. The process withdrawals in 3 hours, I have taken withdrawals from them 3 times and everytime I had to go thru this:
- withdrawals were delayed, their chat support's standard response was, we had technical issue due to which this got delayed. An issue can happen once, could be twice but then it happened to me everytime, which is why I suspect them as frauds
- they would return money back to casino balance instead of processing withdrawals, this also impacts weekly insurance bonus amount and they have a win-win both ways holding withdrawals and won't have to pay me if I loose what I win earlier as the insurance cashback won't apply to the money returned back
I learnt a hard lesson playing for such casino, and lost a lot of money due to this tactic time and time. But I have closed my account with them now and won't be returning their ever.
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