pocketplay casino operating with a fake license and not processing withdrawals

i wonder why pocketplay still has a rating of 7.8 on this site?

i only signed up with the casino as they were rated so highly and had no warning on casinoguru.

i have been attempting to withdraw my winnings for 3 months now. my complaint closed on casinoguru as unresolved and the casino did not engage, like they don't on all complaints.

casinoguru advised me to go to the ceg. the ceg has advised me they cannot help as pocketplay is not licensed by them and is falsely advertising as such.

how can an individual get their money in these circumstances? i have found and instructed some no win no fee solicitors.

Hi, thank you for the update about your case. I forwarded the info to our Data team so they can look at the license and update it accordingly. When you look at the casino's review, they have only 2 unresolved and 7 resolved complaints so far. We haven't found any unfair terms and conditions, they're not related to any bad casinos so that's why they received the rating.

many of your complaints with pocketplay are unresolved as they do not engage.

pocket play has a dreadful reputation all over the internet i have since discovered.

pocketplay is falsely advertising they have a license.

I currently have solicitors who have filed claims against deep dive tech (pocketplay company name) at the joint courts of justice, I have reported their site to the NCA also have civil claims against them.

What would caisnoguru also suggest a player do to recover their money against this casino you rate at 7.8?

FYI I have been attempting to get this money for over 3 months now and only signed up to the site due to their rating on your site, which i'm sure you will take zero responsibility for.

Hi trudders,

thank you very much for sharing all the information. I can see that review is quite outdated, so we will do a complete update. Regarding the licensing authority, could you reach me at my email address? Based on their website they should have a valid license, if it is a fake validator they will definitely be penalized.

jozef.k@casino.guru

I sent all this to you.

Casinoguru were aware of pocketplays issues. Their main company email doesn't work, their affiliate company emails bounce back. You now have them marked as not accepting new players.

I am going to have to take legal action against casinoguru for their part in this, you were negligent and continued to promote a caisno you were fully aware was in financial trouble and not paying players.

You have done exactly the same with scatterhall.

Please can you email me your registered company details so I can pass this onto my solicitors.

Thanks

With all respect, how do you know we were informed about some financial situation? As Jozef replied, the review was not the freshes one, so it doesn't actually sound like we should be aware.

I'll forward your request, however.

Just a detail, you're wrong about the complaints, I'd say:

"many of your complaints with pocketplay are unresolved as they do not engage."

Just a single one, yours - to be precise.

The rest has been solved.

Also, the casino has closed, which probably explains the missing license. Or do you have other knowledge, please?

https://casino.guru/pocket-play-casino-review

You verify it on Curacao egaming what is not responsible for Gaming Curacao. You search in that case on wrong licensor register

Short question what means dont accept new players? (Register works). Or have it a specific reason? But with the ratings and what i read be sure not a safe place to play..

You are full of utter garbage.

But you have acknowledged fault where you have detailed the review was not up to date, which equates to negligence.

As I said in the other thread I am pursuing casinoguru for misrepresentation.

You are a disgusting group that profits off loss. You should be ashamed.

I'm sorry you're so aware of your own role.

Suit yourself, I hope you'll be happy one day.🙏

Hello there.

I have no further knowledge. The last time we checked, the casino wasn't accepting new players.

Although the score seems good, there is one unresolved complaint, not a good sign. Check the user reviews as well, to see the full picture

Furthermore, this casino is not DGA licensed would be better to pick a casino with a proper license instead.

Hvorfor er du så fræk?

At miste penge og give andre skylden, så du kan få luftet din frustration?

Casino Guru er IKKE ANSVARLIG for nogen af dine tab og ikke engang for ikke at blive udbetalt!

Hvis Guru fornærmer dig, kan du fornærme dig tilbage, men selvom du svarer dem meget groft, behandler de dig stadig med respekt!

Jeg ville slå dig med en knytnæve, jeg siger det, så du kan se, hvor venligt de taler til dig, når du bare udstøder lort og konstant truer og kalder folk for skrald.

Du indbetaler til kasinoet, IKKE på Guru-holdet.

Du beslutter dig for at spille i et bestemt casino og IKKE GURU!

INGEN vil holde en pistol mod dit hoved og true dig til at spille!

Desuden er de ikke kun opmærksomme på anmeldelserne, men på hele pakken, hvilket er hvad du bør vide så meget som du taler her.

Hvorfor spillede du overhovedet der, da du så alle de negative anmeldelser, som du sagde?

Er din handling så ikke også uagtsom?!!

Selvom du så det, ville du gerne spille der, så hold kæft og fornærme ikke folk her!

Du bliver ved med at fornærme Guru-holdet, hvilket jeg bestemt ikke vil lade stå til!

Du burde stoppe med at spille!

Hvis du ikke kan kontrollere dig selv og begynde at fornærme folk, bør du virkelig overveje at stoppe spillet!

Hvor ville du have klaget, hvis Guru IKKE fandtes, og du stadig spillede på dette casino?

Ingen grund til at drille guru her, da det er din skyld og ingen andres.

Jeg har spillet i 16 år, og det er, hvad der sker med mig og alle andre derude.

Men jeg finder andre, der bebrejder det, fuldstændig uforståelige.

Vis lidt mere respekt, og folk vil måske tage dig alvorligt.

Jeg forstår fuldt ud din frustration, jeg har været i denne situation før, men du skal kontakte casinoet direkte og ikke tage al din negative frustration ud på Guru, de er IKKE casinoet!

Hvis du fortsætter med at fornærme Guru-holdet og især Radka'en, vil du få problemer med mig, selvom du nu tror, det er en joke.

Hav mere respekt, når du bliver behandlet med respekt.

Don’t you dare threaten me.

I will speak the truth and continue to do so.

Everything I said is accurate and casino guru is negligent and liable for the reasons I detailed above.

I have no respect for casino guru or people like you.

casino guru should have more respect for players and keep their casino reviews updated and not promote or list casinos that are stealing players money.

Det er én ting at sige sin mening og noget andet at fornærme og true folk.

Desuden svarer du ikke på mit spørgsmål.

Hvorfor spillede du overhovedet der, når du læste alle de dårlige anmeldelser, du har ikke dem alle længere? Eller ville du investere i det?

Og hvorfor siger du ikke det til guruen på forhånd og først bagefter, hvor der er problemer?

Hvis der er stress er de gode nok til at kontakte ^^

og jeg truer dig ikke, det er et løfte, min kære. 😉

Stop med at fornærme folk som skraldespande!

Truer folk her hele tiden og siger til mig "Du tør ikke true mig"

Kan du true folk, men ikke andre? Hvem tror du egentlig, du er! 🖕🏻🖕🏾

Hvis du ikke vil have trusler, så lad være med at true folk, ellers hold din mund.

Det er dig, der truer her hele tiden.

Gør det du ikke kan modstå, det vil kun koste dig tid, intet andet.

Jeg har bare stærkt imod, at du fornærmer disse mennesker som skraldespande.

Den eneste skraldespand, der ikke har nogen respekt her og taler til folk, som om de stod under dine fødder, er dig, og jeg hader absolut sådan nogle mennesker.

Hvis alt dette går dig på nerverne, og guru-teamet er så dårligt, kom væk herfra, hvad laver du så her?

Ingen siger noget imod at sprede sandheden!

Men man spreder kun trusler og fornærmelser og bliver overrasket, når folk reagerer derefter.

Det er bedst at forlade denne platform i stedet for at fornærme folk.

Se fremskridtet.

Du bliver ved med at fornærme og kun påpege det dårlige, og de reagerer STADIG på dig med respekt og høflighed.

Den eneste her, der burde skamme sig, er dig.

At blive så gammel og stadig som et lille barn bebrejde andre, fordi det naturligt er mere behageligt på den måde.

Du er latterlig, fordi du vil give andre skylden for dine problemer og uforskammet fremsætter trusler.

You’re mentally unstable.

I signed up at a few casinos because casino guru gave them good ratings or ‘fresh ratings’ 6/7 or above.

Post having issues with them I researched the casinos more widely and like scatterhall, pocketplay and mad money have been stealing for months. Casino guru have admitted their reviews were outdated and therefore admitted partial liability. The consumer is never to blame as we should not expect casinos or affiliates to either rip us off or provide outdated and false information.

if scatterhall, mad money, pocketplay (and I’m sure many many other casinos) were listed here accurately many players would not of signed up.

Im done talking to you. Other players can see my posts and hopefully see casino guru for what they are.

Det eneste, de vil se, er en desperat person, der vil gøre alt for at lægge andre ned.

De vil se guru svare dig meget høfligt, og du kalder dem vrøvl og siger, at du ikke behøver at respektere sådanne mennesker.

Du kalder mig mentalt ustabil, du kalder guru-teamet for idioter, der snakker vrøvl og ikke fortjener respekt.

Du er pinlig og den eneste her, der har en ustabil psyke og kun truer og fornærmer andre.

Spil mindre, du ser ud til at have et spilproblem.

Ps: Alle her ved, at du ikke bare skal være opmærksom på én vurdering, men overveje alle faktorer.

Desuden svarede du ikke engang på mit spørgsmål, hvorfor du spillede der, selvom du vidste, at de havde dårlige anmeldelser.

Find hobbyer, fornærme folk

mindre end ustabil eller som en skraldespand og alt vil være godt din dukke 👍

Leave this forum in peace, or stop accusing other members. You are far behind the forum rules!

Dette casino er fantastisk, jeg anbefaler Rocket Play 👍

But this is about PocketPlay Casino, which is different from the one you mentioned. So you don't have any experience with this one? 🙂