Rolletto took my winnings and deposits

Hi

i I had opened an account under chrisgscott101 a while ago and recently went back to it to play.

i deposited several times totalling roughly £80 and placed bets and won one which gave me a balance of €402.50.

when I went to withdraw my winnings I had to complete verification and in the process they closed my account and took my winnings away and now refuse to tell me what rule I violated or pay my winnings or even worse refuse to even refund my deposits.

how can a company both steal winnings AND refuse to refund my deposits???

what can I do as I’m really depressed about the whole situation and financially I’m screwed.

My first rule of gambling online is never expect the money to the point where you are in a bind if it don't come other words a bird in the hand is worth two in the bush if that makes sense. There are so many things that can go wrong it's such a tricky situation. Because they don't want to pay you as much as you want to get paid if that makes sense. It affects their bottom line and that's the main focus of the business. They up there to take your money not give it. I mean that's how they make the money cuz they put all them rules up there it's like walking on eggshells never expect a payout when you owe it somewhere else at a certain time cuz it'll always go south. Don't expect to win I just play for fun if I win then that's just an extra bonus. Good luck to you . If I gamble to win it just takes all of the fun out of it worrying about my payout. But if I happen to win I sure expect those winnings to be paid out for me. I just enjoy the games. Winning is just the icing on the cake so to speak. I'm not going to let the payout take away from the enjoyment I get from seeing those little wheels go round and round hahaha

Yeah but all the enjoyment of winning a 7 fold accumulator on goals over football or soccer as Americans call it for £415 was for nothing I feel empty as that was biggest single win I’ve ever had and they took it all away plus won’t even refund my £80 in deposits as they said I played with the money?!? But I won so if I played and they won’t refund me then why can’t they pay my winnings they aren’t even legally allowed to accept players from the UK as they are based in Curacao and are not licensed by the UKGC that’s why they use payment processors in weird locations and try and hide what the payments are for the payments aren’t even handled by them.

Hello. I am really sorry about the issue you are having at this casino. Unfortunately it operates without an official license, as you can see in our review 👈, so it could be even more complicated when it comes to some situations like yours. I would recommend you to file a complaint, but as I can see your issue is related to the sports betting. We don't have a branch dealing with sports betting yet, but I can suggest three websites that do:

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

I hope they will be able to help you with your issue. Please understand, we wouldn't be able to advise you correctly as we don't have enough insight on sports betting, and we wouldn't be able to judge competently all the pros and cons. 

Please take the advice from jfhood57 and try to see gambling as a hobby, not like any kind of income, let's say.🙏

Let us know if you're able to find some solution to tis issue using those sites I have posted.

Hi. Thank you for your valuable insides, we really appreciate it.🙂

We as players have no idea of how deep and complicated the structure is of the place we're playing at. Sure you see the front end but the back end is so much more complicated. Consider the full stack and you will see there is a lot more than meets the eye. That little gambling game you're playing comes to you with a lot more complications then you can imagine. Tell yourself you're going to lose going in and you're not disappointed, but if you win it's that much nicer. Be safe, set a limit, stick to it . good luck to all of you.

Quite reasonable, thanks for your opinion. 😉

Hi

thats fair enough telling yourself you’re going to lose going in but when you go through 7 matches getting closer and closer and get to the last 2 legs and just need over 2.5 goals and each game just gets a goal right at end of first half and ends up coming in second half in each and I win the bet then I have a reason to think I’ve won.

to get that money credited 415 and then get it stolen and on top of that they say they’re keeping my deposits also is just a kick in the teeth. I won’t ever be using a non uk registered site ever again as the UKGC would never allow this.

They never blocked account a year ago when I opened it or any time in between or when I made 6 deposits totalling 80 but when I try and withdraw winnings suddenly it’s a different story.