Withholding pay out

Hi I had a big win on the slots and the casino is not paying me they keep giving me excuses etc

Hello, that is clearly not a good situation, but I believe there is more to it. Could you please tell us the entire story, beginning with where you won and continuing to the present day?

It is not unlikely, for example, that larger winnings are subject to the game provider's check. Until everything has been checked, the money cannot be transferred.

What have you been told when you talk about excuses? Perhaps we can find some resonable explanation together.