Udbetaling hos Slotmagie

Det er skandaløst, at de kræver dokumenter, jeg allerede har indsendt.

I understand it may feel this way. Do you perhaps know on what basis those documents are demanded again? That can certainly add more perspective on this, so I hope the casino is still in touch with you.

Please do not hesitate to share more.

Begrundelsen for afvisningen var "andet".

I see, let me put it this way: do you think you've been in touch with a support worker or are we talking about auto-generated responses or maybe system notifications? I just cannot imagine that a real person would react with "other."

Jeg kan ikke sige det præcist.

Hello, you're back. It has been a week but based on the complaint, not much has changed with the money. Oh, that's not positive. If I may have one observation regarding the complaint, it would be beneficial for both sides in terms of progressing further if you could respond to the mediator with more details, keeping the context clear. The last time did not work very well, which prolonged the progress.

Feel free to use any AI tool available to help you assess what has happened and when it happened and what the current situation is. 🙏