ForumKlagesagerPayout not received within 5 business days

Payout not received within 5 business days

2 år siden af nhaley361
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2 år siden

Has anyone ever experienced a payout delay with comic play casino? I have contacted them about my payout that I should have received last week but I am getting the run around. There website states it should take 5 business days for me to receive my payout but its been way past the five days. Today makes the 10th day and still no deposit is showing in my checking account. I was told that its a delay in processing but supposedly they do not know how long it will take until I receive payment.

nhaley361
2 år siden

10 days is quite a long time, but definitely not something that's unusual. As far as the casino communicates with you, I believe you have a good chance of getting your winnings 🙂

2 år siden

Yea, 10 days is quite a long time. The longest its every took me to receive a payout, once its approved, is 10 days. This particular casino is taking longer than expected. Hopefully I will have my funds by Thursday of this week. I understand sometimes international transfers can take a bit longer and I am willing to wait. But what I do not like is, the casino can not tell me how much longer the wait time will be, before the payment is fully processed.

nhaley361
2 år siden

Hello, they may be short on staff or they deal with some other capacity problem. Anyway, as Daniel wrote before, your chances are good. It's obvious that you should know the reason for such a long waiting, we can only guess - at least they still communicate.

2 år siden

Yes, I appreciate the communication. But I find it weird that I cannot receive an answer to my question about how much longer i need to wait. Hopefully I receive my payout this week.

2 år siden

How long does it take for funds to show in your Bitcoin account?

nhaley361
2 år siden

When the casino sends it, it should appear on your Bitcoin wallet almost instantly.

2 år siden

Thank you! It took almost 24 hours for the money to appear. I never used BTC so I had to create an account for the first time. So I feel that's why it took several hours for the money to appear in my BTC account.

nhaley361
2 år siden

Anyway, it's good to hear that you received it at the end of the day 🙂

2 år siden

Yea, I received it but I'm just saying how long it took & why I think it took so long.

nhaley361
2 år siden

Sure, that info can certainly help to someone who's going to deal with a similar case to yours. Thanks for the update 🙂

2 år siden

Hej, jeg har et spørgsmål, og jeg anmodede om en udbetaling på mit kasino den 15. december 21. til min bankkonto. Jeg fik også en bekræftelsesmail samme dag, og behandlingstiden indtil pengene var på banken var 7 til 21 dage. I dag er overstået i 20 dage, og jeg har ikke modtaget nogen penge. Jeg kontaktede casinoet for en uge siden, og de sagde, da vi skrev dem i e-mail, der tager op til 21 dage. Jeg vil bare gerne vide, om en udbetaling kan tage så lang tid. Min kammerat modtog sine gevinster direkte efter 5 dage, og jeg er bekymret. Mange tak

Automatisk oversættelse:
roljanaefrin
2 år siden

Hello.

Ordinary bank transfer takes a few days, but it strongly depends on the casino. One thing is payment confirmation, the second thing is when they really proceed with the transaction in the finance department. It has been 21 days now, right? I would ask them again - be persistent.

Can you share the casino's name, please?

If you think something is not right, you can submit a complaint against them here on Casino Guru and the complaint team will investigate.

Let us know how it goes.

2 år siden

Ok tak for dit hurtige svar. Jeg vil selvfølgelig fortsætte med at spørge der. Og jeg vil give dig besked

Automatisk oversættelse:
roljanaefrin
2 år siden

No, it's not possible to wait 21 days for a withdrawal. You contacted them after 20 days so the only excuse they found was "wait for 21 days". I'm curious what they come up with tomorrow after the period of 21 days will pass.

If a bank transfer takes more than 7 days, then there's certainly something wrong going on.

Daniel
2 år siden

I begyndelsen var jeg også usikker, fordi min erfaring med andre casinoer, at udbetalingerne aldrig varede længere end 7 dage, og jeg ønskede at blive væk fra siden, fordi jeg opgav håbet om, at jeg stadig kunne klage over et casino i udlandet. Men da en af mine venner fortæller mig, at han fik sine penge betalt ved siden af på 5 dage, faldt jeg til ro. Jeg aner ikke har sendt en e-mail i morges og intet svar før nu. Jeg venter til i morgen, hvis der ikke er noget svar, så kontakter jeg dig.

Automatisk oversættelse:
roljanaefrin
2 år siden

Alright, so what's the current state? Still no reply from the casino?

1 år siden

Jeg spurgte ikke om noget for at være ærlig..., måske er det uansvarligt af mig at tale med dig først..., jeg skal prøve at finde tid til at snakke med dem. Jeg troede, at gennem dig ville jeg hurtigere finde ud af, hvad det handlede om. Beklager det tidsforbrug, jeg taler med dig, når jeg har mere information. Alt det bedste

Automatisk oversættelse:
Sablic
1 år siden

Hello.

Can I help you somehow? To who are you going to talk providing more information? 🙂

Don't worry, explain what happened and we shall see what's going on.

Redigeret af forfatter 1 år siden
1 år siden

Jeg havde en samtale med Nick og Daniels, dine kolleger om Crystal poker. De giver mig dagligt 25 spins på visse spil. For de 25 spins er min opgave at overstige 70e, det gjorde jeg flere gange og ikke nok med det, men jeg gennemførte tre eller fire opgaver, den sidste jeg klarede var 350e tror jeg. Saldoen er altid 0e. Logisk set burde de betale, så hvorfor 25 gratis spins...

Tak og alt det bedste

Automatisk oversættelse:
1 2

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