Withdrawal issues with Kiki.bet (side 2)

Yeah, I understand why it looks that way. After everything the other players have described here, I’m not sure there’s much point in trying to make sense of it without a clearer explanation from the casino. Something seems to be going on, it’s affecting players, and I really hope the casino sorts it out as soon as possible.

I also checked and saw that my colleagues are working on this casino’s review. That means we don’t yet have a clear picture of its payout practices or players’ experiences through our complaint service. That’s why I think every complaint players are willing to submit at this stage is useful.

Without going into too much detail, finalising a casino review can also involve discussions about ongoing complaints, which can help bring attention to the issues players are currently facing.

I wish I could tell you something more concrete, but I think it’s time for the casino to give you a clear explanation.

That’s how I see it.

It’s like u get no human interaction it’s just all AI the live chat and the emails

Yeah, I can see how frustrating that must be. The replies may be perfectly polite and full of sympathy, but that means very little when you’re getting no actual answers and can’t tell whether a real person has even looked at your problem. It’s even worse when both live chat and email support leave you feeling that way....

On the other hand, if I understand correctly, you’ve been waiting for a couple of days now. I’m not saying that makes it okay, but let’s see what happens next.

Been waiting a full week today

Hi so I’ve finally got my money I won’t be using these again though as the customer service is shocking

Hey, you got your money! Just to be clear, the thumbs-up is for that, not for the shocking customer service you described. It shouldn’t have taken so long, and I’m really glad this is finally over for you. 👍