ForumKlagesagerVulkan Vegas afviser udbetaling! ADVARSEL!!

Vulkan Vegas afviser udbetaling! ADVARSEL!!

3 år siden af gregorvoege
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3 år siden

Stor advarsel mod VulkanVegas.

Jeg har forsøgt at få en udbetaling i 4 uger.

Der kræves nye beviser igen og igen.

Kreditkortfoto foran og bagpå,

Foto af ID-kort

Foto af kreditkort ved siden af mit ansigt

Foto af EF-kort, kontobevis

Flere bevis for adresse

file

Alt blev leveret, men som før nægtede VulkanVegas at betale uden nogen åbenbar grund.

Jeg får ikke engang pengene tilbage, endsige overskuddet.

file

E-mails besvares ikke længere.

Online chat er nu også lydløs.


FINGERS BORTE FRA VOLCANO VEGAS !!!

Automatisk oversættelse:
gregorvoege
3 år siden

I remember this case where players from Germany had issues with withdrawals in the same casino: https://casino.guru/forum/casinos/volcano-vegas-payout/1


I can see you already opened a complaint on our website so I'm sure Kristina will deal with it. It's really sad that the casino does't communicate with you. It's usually a bad sign 😕

3 år siden

God dag.

Kasinoet betalte i går.

Tilsyneladende fik de vind af klagen.


Mange tak for støtten.


Automatisk oversættelse:
gregorvoege
3 år siden

Nice! I'm glad to hear the good news 🙂 Thanks for the update.

3 år siden

Hello,

I have funds to download from VulcanVegas. I started checking yesterday, but they don't like the verification documents at my address.

I uploaded the back of my ID card - there is my address, I uploaded a bank statement - and here it is, I uploaded a receipt for paid tax, which also contains my address. They don't like anything. Obviously I won't be able to withdraw my funds and they are probably not so correct ...

3 år siden

Correction - with the receipt for paid tax the verification is successful.

It remains to be seen whether they will approve the payment

2 år siden

Vulkan Vegas pas på de snyder!! BRUG DÅRLIG TRO!! , I går vandt jeg en kredit på 1.500,00 reais, og jeg anmodede om udbetaling af 1.000,00, og der var 500,00 tilbage for at kunne spille igen, jeg spillede 500,00 og tabte, men til sidst ventede jeg på, at mit indskud blev debiteret fra min bankkonto faldt bare ikke endnu, for jeg gik for at klage i chatten, og ledsageren fortalte mig, at jeg havde smidt hele min saldo og tabt, og derfor blev der ikke trukket noget på min konto. Men jeg er sikker på, at da jeg anmodede om udbetalingen, forsvandt de 1.000,00 reais fra min saldo. Så vær forsigtig med Vulkan Vegas, de bruger ond tro med spillere.

Automatisk oversættelse:
yurigyn
2 år siden

Hello, this needs some further investigation. Do you have any email communication or printsscreen or any evidence that your winnings have been voided, please? You should be able to check your gaming history to see how much you lost. I'd also checked your account for some transaction or payment history, so you can see if there is some canceled withdrawal maybe.

2 år siden

Hej, jeg har brug for hjælp til mine udbetalinger..fordi de har en ufuldstændig status, så har de efter et stykke tid en afvist status...og jeg kan ikke hæve mine penge. ville det være nødvendigt at gå til international ret? Fordi kasinoer endnu ikke er lovlige i Brasilien.

Automatisk oversættelse:
2 år siden

Vulkan Vegas pas på de snyder!! BRUG DÅRLIG TRO!! , I går vandt jeg en kredit på 1.500,00 reais, og jeg anmodede om udbetaling af 1.000,00, og der var 500,00 tilbage for at kunne spille igen, jeg spillede 500,00 og tabte, men til sidst ventede jeg på, at mit indskud blev debiteret fra min bankkonto faldt bare ikke endnu, for jeg gik for at klage i chatten, og ledsageren fortalte mig, at jeg havde smidt hele min saldo og tabt, og derfor blev der ikke trukket noget på min konto. Men jeg er sikker på, at da jeg anmodede om udbetalingen, forsvandt de 1.000,00 reais fra min saldo. Så vær forsigtig med Vulkan Vegas, de bruger ond tro med spillere.

Automatisk oversættelse:
2 år siden

Hello,

is there any update to your pending withdrawal, please?

Do you need any help?

2 år siden

Hej, jeg har brug for hjælp til mine udbetalinger..fordi de har en ufuldstændig status, så har de efter et stykke tid en afvist status...og jeg kan ikke hæve mine penge. ville det være nødvendigt at gå til international ret? Fordi kasinoer endnu ikke er lovlige i Brasilien.

Automatisk oversættelse:
2 år siden

Hello,

has your account been already verified, please? Does the casino's support communicate with you?

Have they provided any explanation, please?

If not, please try to ask their live chat.

Two months ago, a fellow player from Brazil has a payment problem as well, frankly, he has not submitted any complaint so we do not know whether his problem has been solved. 🙁

1 år siden

Hello what would you all that have jackpot 7s 1. 140.000$ and first search 9% for 1000$ withdraw and I pay.

Then security service put on hold account from with.

I can play .

Please tell me where to address for big help. To talk with I will accept much less then 1.240.000$


alenmatisic666
1 år siden

Hello,

What seems to be the issue, please? The language is quite weird, but I'll do my best to guess:

Is your account perhaps blocked due to some investigation, or maybe due to account verification? I honestly can't tell.

Radka
1 år siden


Hej, hvad ville du gøre, hvis du havde en 7s jackpot på $1.140.000 og de først beder mig om at betale 9% for $1000 udbetalinger.

Det gør jeg, men jeg venter igen.


Derefter satte kasinoets sikkerhedstjeneste kontoen i bero. Jeg kan spille normalt, men ikke betale.


Fortæl mig venligst, hvor jeg skal henvende mig for at få god hjælp. Jeg vil acceptere meget mindre end $1.240.000 for at tale

Automatisk oversættelse:
1 år siden

Lille Jackpot ... Jeg tror, at da de så den i kasinoet, gik de straks i panik

file

Jeg er ked af, at der ikke er et bedre billede.

Automatisk oversættelse:
1 år siden


Hej, hvad ville du gøre, hvis du havde en 7s jackpot på $1.140.000 og de først beder mig om at betale 9% for $1000 udbetalinger.

Det gør jeg, men jeg venter igen.


Derefter satte kasinoets sikkerhedstjeneste kontoen i bero. Jeg kan spille normalt, men ikke betale.


Fortæl mig venligst, hvor jeg skal henvende mig for at få god hjælp. Jeg vil acceptere meget mindre end $1.240.000 for at tale

Automatisk oversættelse:
1 år siden

Hi there!

So this is the problem. Now I understand the whole situation You need to pay in order to get paid. Is this correct?

I think I'm going to disappoint you; however, I would not play in the casino with such a weird approach.

Have you been told the purpose of this initial payment?

Could it be a verification deposit? This is the only reasonable thing I can come up with.

1 år siden

Lille Jackpot ... Jeg tror, at da de så den i kasinoet, gik de straks i panik

file

Jeg er ked af, at der ikke er et bedre billede.

Automatisk oversættelse:
1 år siden

The picture is cool, don't worry 🙂

And my congratulations, by the way! Now we're getting back to the casino's fairness. I'd say it doesn't matter whether they are scared or not; if you've won in accordance with the rules, you should be paid.

Thus, I'd like to hear the casino's version 🤔



1 år siden

Hi ..

Im feeling sad because have 1.200.000$ to withdraw and still nothing and I think go to report them to Interpol(have friend in there).

If you can help me with this (of course with provision) then I will delay report.

Or do you know somebody can help to recommend.

Thank you

alenmatisic666
1 år siden

Could you perhaps help me with the questions I gave you?

I truly think it's important to understand why any sort of advanced payment is necessary. So, I repeat:

Have you been told the purpose of this initial payment?

Could it be a verification deposit? 

Besides, I would say Interpol does not deal with gambling in general 🙂 This is a different field of expertise.

How about submitting a free-of-charge complaint first, hm? No commission; we aim to help, not profit from someone else's issues.

Browse this guide; I think it's worth it.

And when you decide to take part, use this link: https://casino.guru/complaints/create

Additionally, I recall a thread where mostly German and Austrian players talked about lawsuits, which might give you some idea of how it actually works:

https://casino.guru/forum/casinos/execution-pokerstars--apparently--payment-is-not-voluntary/35

Does any of that sound interesting to you?

1 år siden

Sorry purpose of initial payment?

You mean withdrawal, no and to who to say.

After I set up first withdrawal of 1000$ to my MasterCard wait then try again to my wallet Trc20 and few more but nothing happened and then contact customer service so they told me I must pay for withdrawal of 1000$ 9% wich is 90$. Pay that then contact them and they say that security service need my ID card and to pay for fee 20%.

I really dont know what to do.


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