I won a couple of tournaments but never got any prize (side 3)

In this case, you will probably have to contact them and ask for some better advice. Try some support or email and explain your problem.

I hope you will be able to use it. 👍☘️

Hello! I wonder if you have any information about the free tournaments that you have at gurucasino. I was in a tournament and now saw that I came in second place in the competition. How do I get my prize? Grateful for answers.

Hello, if you finished second at the end of the tournament, keep an eye on your email in the next few days and you'll get all the information you need there. Of course, check your spam folder from time to time, and if you don't get anything, be sure to get in touch and we'll see if there's been a misunderstanding somewhere. 🙂

Super! Thanks!

Godaften, jeg blev nummer to i en månedlig turnering, og præmien er $250. Jeg har modtaget e-mailen for at bekræfte min ordre, men jeg har ikke modtaget et svar. Hvor lang tid tager det for Amazon-kuponen at ankomme?

Big congratulations, nice win!

Have you confirmed everything well as required already?

In that case, do not worry at all; soon Juraj will get back to you and you will receive the voucher.

If you see that is really taking too long, let us know; just it won't be on our side anymore, but the game providers side. I hope it won't last long before you get it tough. 🙂

Jeg svarede på e-mailen, men jeg ved ikke præcis, hvordan e-mailbekræftelse kræves. Hvis du kunne specificere, hvordan det gøres, ville jeg sætte pris på det. Med venlig hilsen

All the information is provided in the email. If you have replied to it, you will get an update soon, and if there is something more you have to provide, our team will inform you about it.

Please be patient, and hopefully it won't be long before you get your voucher.

Okay, jeg tror alt er korrekt. Hvis du har brug for, at jeg giver et skærmbillede af e-mailen, kan jeg sende det til dig. Jeg venter dog stadig. Venlig hilsen.

According to what I saw the voucher should be sent so let me know if you received it or not.🙂

Jeg modtog Amazon-kuponen i dag, mange tak for alt. Venlig hilsen.

Congratulations, enjoy it and good luck in the next tournaments. ☘️😊