Every player has a different experience when it comes to customer support – some hardly ever need it, while others reach out regularly. How about you?
When I worked in a casino, I already remembered some players, because they contacted us a few times per day, asking for bonuses. Are you maybe one of them? 😀
Let us know in the comments what you usually contact support about.
I am writing to support only with problems either with crediting funds or with KYC.
Is that reasonable, and will you always manage to solve it? 🙂
Ok
I usually only write to support in cases of withdrawal problems
Hello, I hope those are just occasional situations. 🙂
Jeg håber, det er ægte
Eller er det forgæves?
Alt fungerer uden problemer.
Sådan skal det altid være. 🙂
Har du nogensinde kontaktet casinoet og dermed supporten på grund af et opstået problem?
Support is not refunded
Explain your point, please. I truly don't understand.
I truly don't understand, it my first time
Hello, what exactly don't you understand about this question? Or what don't you understand in general? I'll try to explain if possible.
This poll asks how often you contact the casino.
Never
Does that mean that you have no problems in a casino, right? 😀
If so, everybody would want to be in your shoes. 😀
For real you never contacted support about something?
Altid
What do you contact the casino about most often?🙂
Ret exceptionelt. Normalt på grund af forvirring eller ændringer i oplysningerne i min profil.
Det er almindeligt, vil jeg sige.
Hvilken slags tvetydigheder mener vi? Eventuelle bonusser eller andet udover profiloplysningerne? 🙂
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.
