Hej alle,
Tidligere om morgenen den 13-4-2026 vandt jeg den store x1000 jackpot på Playsons Sugar Teddy x1000. Siden, hvor denne store gevinst blev vundet, hedder cashoomo. Lad os først sige, at jeg har spillet her i omkring et år. Jeg har 10 succesfulde indløsninger til flere bankkonti. Hver bankkonto skal verificeres af deres team. Jeg har overholdt disse verifikationskontroller flere gange, jeg har ALDRIG haft et problem. Lige efter gevinsten sendte jeg en e-mail til support, hvor de lykønskede mig med min store gevinst og bekræftede, at gevinsten var legitim, og at jeg var berettiget til gevinsterne på min konto! Jeg var ret begejstret, og endelig havde jeg fundet et lille stykke held, bare ikke så hurtigt. Fredag den 10-4-2026 blev den tidligere indløsning udbetalt til en af mine bankkonti. Det samlede beløb var 200 USD. Derefter indsendte jeg en ny indløsning fredag den 10-4, samme dag som jeg havde flere penge på min konto. Bemærk, at dette var før den store gevinst. Så dage efter min store gevinst den 15. april begyndte de at bede om bekræftelse af min Paypal-konto. En konto jeg tidligere har indsat/indløst med. Jeg havde ingen problemer med at give dem oplysninger. På forhånd lod jeg dem vide, at jeg ikke havde problemer med at fremvise flere dokumenter, der viste, at jeg ejede denne konto, da jeg allerede har fremlagt dokumentation to gange for præcis denne konto. På dette tidspunkt vidste jeg, hvad der ville ske, en bagdør til min konto, så de ikke behøvede at betale. Jeg sendte dem min kontoudtog, jeg sendte dem en formular til direkte indbetaling med deres firmanavn på, der viste mit navn, routing-/kontonummer, jeg sendte tidligere transaktioner, jeg havde haft med dem, inklusive indbetalinger/indløsninger med matchende transaktionsnumre osv. Du forstår pointen. SE, JEG FÅR EN E-MAIL, DER INFORMERER MIG OM, AT DE DOKUMENTER, JEG HAR LEVERET, IKKE VILLE VÆRE NOK DENNE GANG, OG MIN KONTO VIL BLIVE LUKKET NED MED DET SAMME. Bemærk, at jeg tidligere har bekræftet denne konto KUN med en kontoudtog, sidst i marts 2026. Jeg snakkede tilfældigt frem og tilbage med dem, men de ville ikke give efter. Så den fredag morgen blev min konto faktisk lukket, jeg har ikke længere adgang.
Sagen er den, at jeg har skærmbilleder/e-mails af min gevinst i spillet, transaktions-ID'et, hvor gevinsten fandt sted, en detaljeret oversigt over min gevinst fra min casinotransaktionsprofil, bekræftelse fra VIP-manageren på, at min gevinst var legitim, VIP-manageren siger, at jeg er berettiget til pengene på min konto, VIP-manageren siger, at denne konto er blevet verificeret TO GANGE, men de ville verificere den igen (selvom jeg ikke har indløst penge på denne konto siden 2025), VIP-manageren siger, at jeg gik langt ud over det sædvanlige med den dokumentation, jeg sendte ind til kontoverifikation, og ALLE relevante oplysninger, som en advokat ville have brug for.
HVOR GÅR JEG HEN HERFRA? ER DER NOGET JEG KAN GØRE? DETTE BLEV VUNDET RETFÆRDIGT PÅ EN BONUSRUND PÅ 15 DOLLAR. DE NÆGTER AT SVARE PÅ FLERE SPØRGSMÅL OG SAGDE, AT MIN KONTO BLEV LUKKET FOR AT "IKKE GIVE ORDENTLIG VERIFIKATION AF EN BANKKONTO", SELVOM JEG SENDTE MERE INFORMATION END JEG HAR, DA JEG VERIFICEREDE DET TO GANGE FØR. JEG HAR VIRKELIG BRUG FOR LIDT VEJLEDNING HER, HVIS MULIGT. DISSE FYRE HAVDE INGEN PROBLEM MED AT HÆVE OG INDLØSE TIDLIGERE. DET ER TYDELIGT, AT MIN KONTO BLEV LUKKET FOR AT HAVE VUNDET 100.000 PÅ ET SPIL FRA EN STOR SPILUDVIDER SOM PLAYSON.
Hello all,
Previously on the morning of 4-13-2026 i won the grand x1000 jackpot on Playsons Sugar Teddy x1000. The site in which this big win was won is named cashoomo. Lets state this first, I have been playing here for about a year. I have 10 successful redemptions to multiple bank accounts. Each bank account must be verified by their team. I have complied with these verification checks several times, Ive NEVER had an issue. Right after the win i emailed support, in which they congratulated me on my big win, confirmed that the win was legitimate and i was entitled to the winnings in my account! I was pretty stoked, finally a slice of good luck had found me only not so fast. On Friday 4-10-2026 previous redemption was paid to one of my bank accounts. The total was 200 USD. After this i submitted another redemption on Friday 4-10, the same day as i had more funds in my account. Mind you this was before the big win. So, days after my big win on 4-15 they started asking for verification of my Paypal account. An account i have deposited/redeemed with in the past. I had no problem providing them information. Beforehand i let them know i had no issues providing multiple documents showing i owned this account as I have already provided documentation twice for this EXACT ACCOUNT. At this point i knew what was coming, a backdoor of my account so they didnt have to pay. I sent them my account statement, i sent them a direct deposit form with their company name on it showing my name, routing/account number, i sent previous transactions ive had with them including deposits/redemptions with transaction numbers to match etc. You get the point. LOW AND BEHOLD, I GET AN EMAIL INFORMING ME THAT THE DOCUMENTS I PROVIDED WOULD NOT SUFFICE THIS TIME AND MY ACCOUNT WILL BE SHUT DOWN IMMEDIATELY. Mind you I have verified this account previously with ONLY an account statement, the last time being this past march of 2026. i casually went back and forth with them but they would not budge. So that Friday morning my account was indeed closed, i no longer have access.
Heres the thing, i have screenshots/emails of my win on the game, the transaction ID in which the win occured, detailed breakdown of my winning from my casino transactions profile, confirmation from the VIP manager that my win was legitimate, VIP manager stating i am entitled to the funds in my account, VIP manager stating yes this account has TWICE been verified already but they wanted to verify it once more (even thought i havent redeemed to this account since 2025), VIP manager stating i went above and beyond witht he documentation I sent in for account verification and ANY relevant info that would be needed by a lawyer.
WHERE DO I GO FROM HERE? IS THERE ANYTHING I CAN DO? THIS WAS WON FAIR AND SQUARE ON A 15 DOLLAR SPIN BONUS ROUND. THEY REFUSE TO ANSWER ANYMORE QUESTIONS AND STATED THAT MY ACCOUNT WAS CLOSED FOR "NOT PROVIDING PROPER VERIFICATION OF A BANK ACCOUNT" EVEN THOUGH I SENT MORE INFO THAN I HAVE WHEN I VERIFIED IT TWICE BEFORE. REALLY NEED SOME GUIDANCE HERE IF POSSIBLE. THESE GUYS HAD NO PROBLEM TAKING AND REDEEMING PREVIOUSLY. ITS OBVIOUS THAT MY ACCOUNT WAS CLOSED FOR WINNING 100,000 ON A GAME FROM A MAJOR GAME PROVIDER LIKE PLAYSON
Automatisk oversættelse:
