I I requested $100 withdrawal in early October turned in my verification of identity the same day since then they said they have sent it to my bank five times and it's been returned my bank says no now they ask for Bitcoin addresses I give them two they still can't find me I asked them to mail me a paper check nothing one excuse after another and is this a suitable offense
Hello, to have such difficulties since October it is pretty long time. I am sorry for that. Do I understand well that your account is not fully verified yet , am I correct? Did you ask casino for sending you the transaction ID? ..when they say they sent it 5 times? I would try to ask them for ID first and then to contact your bank and ask for help regarding the unsuccessful transactions. There might be some issue when putting the numbers/symbols and spaces when making the bank transfer from their side. Is it the same bank account from which you deposited in casino? Please inform us later how the whole situation develops. Thank you.
No my identity has been fully verified, yes I have asked for 8d. They tell me they don't have access to that info. Finance dept does. They will not connect me to them. They say they forward my request for contact. No one has ever contacted me.
I guess that you waited quite a long time, and you probably need some help. If you feel the same about this, submit a complaint (click here) on our website and the team will try to sort things out. If only the casino was not so bad, with no license and reputation 2,3 out of ten 🙁...
https://casino.guru/Vegas-Online-Casino-review
What do you think?
Hi, that's true, after such unsuccessful dealing with the casino you can try to continue solving the issue in our complaint section as I see you haven't submitted the complaint. Just follow Radka's link above. Have a great day.
I have created a withdrawal request on this is vegas casino which is unattended for so long, I would like to know casino guru if I can ask your help.
There is no casino name "this is vegas " to launch a complain guru does it's seems this casino is fake casino ,
Hi, I checked our system and we do have it, but its safety index is pretty low. How long have you been waiting for your withdrawal, please? Has the casino said anything about the whole situation?
Please let me know, and we'll see if we can help.
Respected sir i dint expected you that , you would reply to my message .That is why I am writing to you now.
Answer to your question "have casino said anything about the whole situation?
Sir I had requested them for withdrawal on 17th of March which lasted the waiting period of whole that month. and nothing came out of it.sir they instead me to deposit more and stay active to able to get future withdrawal faster. Sir they were also sending various bonuses and free chip during the past fews days of me creating withdrawal request from the site.
But now Sir I don't receive any response from them neither on chat , nor on emails.which I have tried several times to get response from them.
And my account is kinda of dummy all deposit method and promotion pages on website is kinda of locked by them Sir.
Sir you may request me for further proof.
Hello and thank you for your prompt response. I could not conclude much, so there is actually no better way than to submit a complaint request. Please include all the specifics you can gather and use the option "the casino is not in the list"; instead, add the casino's full URL address:
https://casino.guru/complaints/create
Once the request is submitted, our colleagues, the mediators, will handle it from there.
Don't worry; if something is not clear regarding the request, you can reach out and we will get to you.
I want to emphasize that the resolution heavily depends on the casino's willingness to share and cooperate, so it's important to keep that in mind, especially if the casino is not well rated.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.
