Well, I'm not sure about your answer - what is happening now? Has the KYC been done completely, please?
Hello,
I'd say happy Sunday too, but according to your problem... Ok, KYC is important. Good, it's done. What is currently pending if withdrawals are all gone, please? Does it mean you can't see any previous withdrawal in your balance now?
I see now - thank you. Any email regarding this matter from the casino's rep., maybe?
If they do not communicate with you, you can try submitting the complaint. But as I wrote earlier, this casino has a terrible reputation so we can't promise you you will get paid.
Absolut intet, selv jeg har annulleret alle transaktioner, og de har ikke svaret på noget i flere måneder, nu har jeg opgivet, jeg kan ikke gøre noget😔
cmq spil aldrig på denne side og frem for alt rapporter så meget som du kan have for at gå i fængsel ydmyge og ondskabsfulde mennesker. De tager dig xi bunde, de har en ordning efterhånden. Jeg forstår godt, hvad de gør ved at tiltrække bonusser uden indskud, og så udløses fidusen. Vær forsigtig!!!!
I'm sorry to hear that.
Have you tried to contact the authority as Adam suggested to you via the complaint?
"In the meantime, I recommend you to contact the Curacao Gaming Authority (certria@gaminglicences.com) and submit a complaint to them. It's not the best licensing authority but it has more options and tools to help players. Let me know how they replied (adam.m@casino.guru). I wish I could be of more help."
Hello there, would you notice this complaint update, please?
"If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding."
So, when exactly was your account verified first? Is this your first withdrawal?
Honestly, you picked up a terrible casino to play in 🙁
Did you notice? https://casino.guru/Bet2U-Casino-review

You should avoid such sites in the future.
THANK YOU FRIEND FOR YOUR RESPONSE
I AC ALREADY VERIFY. FIRST I MADE VERY SMALL WITHDRAWAL AFTER DEPOSIT THEY APPROVED. AFTER I DEPOSIT AND PLAY AND WIN. THEN I WITHDRAWAL THEY NOT PROCESSING IT. IT IS STILL PENDING. I EMAIL THEM BUT THEY NOT RESPONDING TO IT.
Hey there.
I'm glad I know that. Thank you 🙂 Would you provide me with additional answers, please?
When you submitted the first unpaid withdrawal request? I'm trying to figure out what delay we're talking about.
Let me know, please.
Well, if your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days after requesting the withdrawal, we will intervene and do our best to help you. You still haven't received your winnings by 14 days after requesting the withdrawal, we will intervene and do our best to help you.
This means you should update your complaint and let Kristina know that you were verified and for how long you have been waiting.
Click this link to do so, please.
If I may add just one piece of personal advice, do not ever play in such a low-rated casino again. 🙁
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
En platform for alle vores bestræbelser på at føre visionen om en mere sikker og transparent online gambling-branche ud i livet.
Et ambitiøst projekt, der har til formål at hylde de bedste og mest ansvarlige virksomheder inden for iGaming og give dem den anerkendelse, de fortjener.
Casino.guru er en uafhængig kilde, der leverer information om online casinoer og online casinospil uden at være kontrolleret af spiloperatører eller andre institutioner. Vores anmeldelser og vejledninger er ærligt og redeligt udarbejdet efter medlemmerne af vores uafhængige ekspertteams bedste evne og vurdering, men de er udelukkende tiltænkt oplysende formål og må hverken antages eller anvendes som juridisk vejledning. Du skal altid selv sikre dig, at du overholder alle lovmæssige krav, inden du spiller på et casino.
Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.