20bets Casino - Spillerens indbetaling er forsinket.

On August 17, 2026, I deposited €50 and €10 into my 20bet account. The money was debited from my bank account via instant transfer, but the transaction history has shown it as "Processing" ever since. The casino keeps saying it's being processed and I just have to wait.

First I was told to wait 2 hours, then it could take 1 week, then another 5 days if it was reversed.

Ich habe 17.8.2026 einmal 50 Euro und einmal 10 Euro bei 20bet eingezahlt. Das Geld wurde per Echtzeitüberweisung von meinem Bankkonto abgebucht, steht aber seitdem im Transaktionsverlauf als In Bearbeitung. Seitens des Casinos wird nur immer wieder gesagt es wird bearbeitet und ich müsste warten.

Erst sollte ich 2 Stunden warten, dann hieß es es kann 1 Woche dauern, dann wieder 5 Tage falls es zurückgebucht wird.

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Dear sven15690,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue you’re experiencing.

If your deposit has never been credited to your casino account, the only thing I can recommend is contacting your payment provider for an investigation. Please keep in mind that this process can be complex and may take up to a month. In such cases, the casino’s ability to intervene is often limited.

I’m sorry that we can’t provide more immediate assistance at this time. However, I will leave this complaint open for a month, and I kindly ask you to keep us updated on any progress.

Thank you for your understanding.

Best regards,

Veronika