BDM Bet Casino - Spillernes indbetalinger er forsinkede.

I made two deposits and these were not credited by the casino, but the amounts were debited from my account.

Ich habe zwei Einzahlungen getätigt und diese wurden vom Casino nicht gebucht, die Beträge würden jedoch vom Konto abgebucht.

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Dear Player,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it's a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.

I'm sorry that we couldn't be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Attila