Crazy Luck Casino - Spillerens tilbagetrækning er forsinket.

Won 880 on a match bonus. Completed the playthrough and submitted appropriate documents on 04/10/2022. It’s been over 2 months and I get the same song and dance "it’s an issue with our third party processors" and "just give it a few more days." Is there a way we can contact rtg games to get them shut down? How are they still allowed to steal and fraud people?

Hello Mbellantone,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Crazy Luck Casino. Please allow me to ask you a few more question before we would move forward.

When exactly did you request for the withdrawal and when did you begin the verification process? Did you receive any confirmation that your account is verified? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear Mbellantone,

We are extending the timer by 7 days. Please, be aware that in case you fail to comment on your complaint in the given time frame, we will reject your complaint.

The complaint will be now rejected for the above mentioned reason.