Hej Natalia! Tak fordi du svarede igen.
Kan du venligst oplyse, hvilke spil du fokuserede på - spilleautomater, live casino, sportsvæddemål osv.? - Jeg spiller kun på sport.
Bestod du verifikationen? - Ja, bestod.
Har du optjent dine gevinster med eller uden en aktiv bonus? - Jeg har aldrig modtaget en bonus.
Informerede casinoet dig om, hvilken vilkår der blev brudt? - De fortalte mig, at mine væddemål dybest set er imod deres servicevilkår, hvilket ikke engang giver mening for mig, og de lukkede min konto. Jeg spillede bare på en hvilken som helst normal kamp, der blev tilbudt live, der var intet usædvanligt ved det, jeg gjorde overhovedet. Dette skal stoppes af nogen. Det er kriminelt at tillade casinoer, der ønsker at svindle, at opdigte disse falske servicevilkår, der bryder og stjæler din saldo.
Jeg håber, vi kan hjælpe dig med at løse dette problem hurtigst muligt. Mange tak på forhånd for dit svar. -- Mange tak for hjælpen. Jeg håber, vi også kan finde ud af dette. - R
Rediger bemærkning: Det er komisk, at Duck Dice også behandlede min oprindelige indbetaling tilbage til mig af en eller anden grund, men samtidig hævder, at jeg brød deres regler (hvilket jeg ikke gjorde). Det giver slet ingen mening, hvis du tror, jeg snød for at behandle min ventende udbetaling på 1-200 dollars. For så at lukke min konto og overtage 1500 dollars, tror jeg, det er en almindelig taktik, de bruger, men jeg har ikke tænkt mig at gå derfra uden kamp. Tak.
Hi Natalia!, Thanks for getting back to me.
Could you please advise which games you focused on - slots, live casino, sports betting, etc.? - I bet on sports only.
Did you pass the verification? - Yes successfully.
Did you accumulate your winnings with or without an active bonus? - I never took a bonus.
Did the casino inform you what term was breached? - They told me that my betting basically is against their terms of service which does not even make sense to me, and they closed my account, I was just betting on any normal match offered in live, there was nothing unusual about what I was doing whatsoever. This has to be stopped by someone ,, allowing casinos that want to scam to make up this fake terms of service break and steal your balance is criminal.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply. -- Thank you so much for helping I hope we can figure this out too. - R
Edit note: Its comical that duck dice also processed my original deposit back to me for some reason yet is also claiming that I broke their rules (which I did not). It makes no sense whatsoever if you think I cheated to process my pending withdraw for 1-2 hundred. Then to turn around and close my account and take over 1500$, I think this is a common tactic they mite use but im not going to go away without a fight. Thank you
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