The player from Japan had been waiting for a withdrawal that had not been processed after two weeks. The issue was resolved after the player confirmed that the funds had been successfully withdrawn. The Complaints Team marked the complaint as 'resolved' in their system and appreciated the player's cooperation.
Spilleren fra Japan havde ventet på en tilbagetrækning, der ikke var blevet behandlet efter to uger. Problemet blev løst, efter at spilleren bekræftede, at pengene var blevet trukket tilbage. Klageteamet markerede klagen som 'løst' i deres system og satte pris på spillerens samarbejde.