Rooster Bet Casino - Spillerens konto er blevet lukket, og gevinster er blevet konfiskeret.

I had an account on roosterbet a few years ago, but now that I started a new account on their sister site rooster6, they chose to close my account and confiscate my money when I was about to make my withdrawal!

Jag hade ett konto på roosterbet för något år sedan men nu när jag startade ett nytt konto på deras systersida rooster6 så valde dom att stänga mitt konto och konfiskera mina pengar när jag skulle göra mitt uttag!

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Rooster Bet Casino. Kindly provide a screenshot of the websites you are referring to in your first post.

Please allow me to ask you a few questions so I can better understand the situation.

• When was the last time you used your original account in the casino?
• Have you tried logging in to your original account instead of creating a new account?
• Have you accepted and played with bonuses, such as welcome deposit bonuses, on either account?
• Did you achieve your current winnings with the help of a bonus?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas