Hej,
Mange tak for din klage. Jeg er ked af at høre om dit problem. Lad mig stille dig et par spørgsmål, så jeg kan forstå hele situationen fuldt ud.
- Har du foretaget succesfulde indbetalinger med denne betalingsmetode før?
- Har du formået at opdatere din indbetalingsgrænse som anvist af casinoet?
- Kan du venligst videresende din kommunikation med casinoet vedrørende dette problem? Du kan kontakte mig via e-mail på attila.g@casino.guru , eller du kan poste skærmbilleder her.
Jeg håber, at vi kan hjælpe dig med at løse dette problem hurtigst muligt.
Mange tak på forhånd for dit svar.
Med venlig hilsen,
Attila
Hello,
Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Have you made any successful deposits by this payment method before?
- Have you managed to update your deposit limit as instructed by the casino?
- Could you please forward your communication with the casino in relation to this issue? You can reach me via email at attila.g@casino.guru, or you can post screenshots here.
I hope we will be able to help you resolve this issue as soon as possible.
Thank you very much in advance for your reply.
Best regards,
Attila
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