10 måneder sidenOriginalOversættelse
Dette casino lyver og snyder.. Jeg indsatte penge via Sofortüberweisung, men pengene krediteres ikke..
Jeg har sendt screenshots flere gange..Live chat er meget uhøfligt og løgnagtigt....ingen hjælp.
Jeg er så sur..det er en katastrofal tjeneste
Jeg svarede og ærgrer mig over billeder..og kontaktede support igen..
Stadig ingen hjælp
Lana var meget fræk og afsluttede chatten... Sådan fungerer det ikke... Jeg vil have de 90 euro, bonussen og gratis spins. Hvorfor gør du det her???
Hvorfor er du så over for folket???!!!
Jeg har sendt screenshots flere gange..Live chat er meget uhøfligt og løgnagtigt....ingen hjælp.
Jeg er så sur..det er en katastrofal tjeneste
Jeg svarede og ærgrer mig over billeder..og kontaktede support igen..
Stadig ingen hjælp
Lana var meget fræk og afsluttede chatten... Sådan fungerer det ikke... Jeg vil have de 90 euro, bonussen og gratis spins. Hvorfor gør du det her???
Hvorfor er du så over for folket???!!!
- Alt støtter alt sammen
- Uhøfligt og sejt
- løgne og undskyldninger
- bedrageri og usandhed
- Ingen service
- Ingen hjælp
- Penge vil ikke blive krediteret
- uvenlig
Automatisk oversættelse:
SG Casino
10 måneder siden
Dear Seba1205,
We apologize for the frustration and inconvenience you have experienced with our casino. We take these concerns seriously, and it is our utmost priority to provide a fair and transparent gaming environment for our players.
Regarding your deposit via Sofortüberweisung, we understand that the non-crediting of funds has caused frustration. We would like to investigate this matter thoroughly and provide you with a resolution as soon as possible. To better assist you with your inquiry, could you please provide us with your username? This will allow us to access your information and address your question more effectively.
We are sorry to hear that you had a negative experience with our live chat support. Our team is trained to provide professional and courteous assistance, and we apologize if this was not reflected in your interaction. We will review the chat logs and take appropriate action to ensure that such incidents do not recur.
Your satisfaction is important to us, and we want to make things right. Our support team will be reaching out to you directly to further assist you with resolving the issue and addressing your request for the 90 euros, bonus, and free spins.
We apologize for any inconvenience caused and appreciate your patience. If you have any further questions or concerns, please do not hesitate to reach out to us. We value your feedback and are committed to improving our services.
Best regards,
The SG Casino Support Team
We apologize for the frustration and inconvenience you have experienced with our casino. We take these concerns seriously, and it is our utmost priority to provide a fair and transparent gaming environment for our players.
Regarding your deposit via Sofortüberweisung, we understand that the non-crediting of funds has caused frustration. We would like to investigate this matter thoroughly and provide you with a resolution as soon as possible. To better assist you with your inquiry, could you please provide us with your username? This will allow us to access your information and address your question more effectively.
We are sorry to hear that you had a negative experience with our live chat support. Our team is trained to provide professional and courteous assistance, and we apologize if this was not reflected in your interaction. We will review the chat logs and take appropriate action to ensure that such incidents do not recur.
Your satisfaction is important to us, and we want to make things right. Our support team will be reaching out to you directly to further assist you with resolving the issue and addressing your request for the 90 euros, bonus, and free spins.
We apologize for any inconvenience caused and appreciate your patience. If you have any further questions or concerns, please do not hesitate to reach out to us. We value your feedback and are committed to improving our services.
Best regards,
The SG Casino Support Team
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