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SG Casino – Anmeldelse
Accepterer ikke spillere fra Danmark
Bonus uden indbetaling:
Ikke tilgængelig
Indbetalingsbonus:
Ikke tilgængelig
*Reklamelink Til casino
Betalingsmetoder
Vis alle (59)
  • Neteller
  • Skrill
  • PaysafeCard
  • Mastercard
  • VISA
  • Nordea
  • Neosurf
  • PostePay
Udbetalingsgrænser
 pr. måned
7.000 €
 pr. dag
500 €
Stellar Ltd.
Stellar Ltd
2023
> 100.000.000 kr.
  • Comorerne (Anjouan Gaming)
OversigtBonusserBrugeranmeldelser35SikkerhedsindeksDebat122Betalingsmetoder59
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SG Casino – Anmeldelse

Efter en tilbundsgående evaluering af SG Casino har vi givet det et højt sikkerhedsindeks. Det er ganske enkelt et fremragende casino at spille på. I vores anmeldelse vurderer vi casinoets klagesager, estimerede omsætning, licens, spilkvalitet, kundeservice, vilkår og betingelser, udbetalings- og gevinstgrænser samt en lang række andre faktorer. SG Casino er relateret til nedenstående online casinoer, og det påvirker ratingen. Læs hele anmeldelsen nedenfor, og bliv klogere på casinoet.

Ifølge vores research og estimater er SG Casino et mellemstort online casino, når det gælder omsætning. Et casinos omsætning er værd at holde øje med, fordi de større casinoer sædvanligvis ikke har nogen problemer med at udbetale større beløb, mens de mindre casinoer kan løbe ind i likviditetsproblemer, hvis du vinder den store gevinst.

Vores database indeholder p.t. 1 konkrete klager over casinoet og 8 klager over casinoer, der er relateret til det. Klagerne har i alt udløst 4.875 sorte point til casinoet. 4.560 af pointene kan henføres til relaterede casinoer. Du kan læse mere om klagerne og de sorte point under "Hvad er sikkerhedsindeks?".

Ud fra oplysningerne i vores anmeldelse kan vi med god samvittighed konkludere, at SG Casino er et rigtig godt online casino. Du kan forvente god behandling og en fornøjelig oplevelse, hvis du vælger at spiller på det.

Bonusser

Bonus uden indbetaling:
Ikke tilgængelig
Indbetalingsbonus:
Ikke tilgængelig

Betalingsmetoder

Betalingsmetoder
Vis alle (59)
  • Neteller
  • Skrill
  • PaysafeCard
  • Mastercard
  • VISA
  • Nordea
  • Neosurf
  • PostePay
Udbetalingsgrænser
 pr. måned
7.000 €
 pr. dag
500 €

Spil

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Jackpotspil
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Sprog

Website på Engelsk
Alle sprog (18)
Kundeservice på Engelsk
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Live chat på Engelsk
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Screenshots af casinoet

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Positive

  • Support via live chat 24/7
  • Massivt udvalg af spil inklusive et bredt udvalg af live dealer spil
  • Masser af betalingsmetoder

Negative

  • Lav tilbagetrækningsgrænser for nye spillere

Interessante fakta

  • Live chat support bruger funktionen til automatisk oversættelse til nogle sprog
  • Maksimale udbetalingsgrænser på en indbetalings- eller indbetalingsbonus beregnes ud fra spillerens VIP-niveau
  • Lille internationalt kasino
Casinobonusser

Bonusser på SG Casino

Se alle bonusser fra SG Casino, inklusive deres bonusser uden indbetaling og deres velkomstbonusser ved første indbetaling.

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Brugeranmeldelser (35)

Brugeranmeldelser af SG Casino

Her kan du dele dine oplevelser med SG Casino. Læs, hvad andre spillere skriver om det, og skriv din egen anmeldelse af casinoets positive og negative sider ud fra din personlige erfaring.

Brugerfeedback:
Frygteligt

Ratet af 35 brugere

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Casino Guru
Vi giver spillere indsigt i gambling.
• 3 måneder siden
STAY AWAY !!!

Don't make a deposit, because if you win, you won't get your money.
Their policy says 3 days for payment approval, THERE IS NO TIME FRAME FOR THE VERIFICATION PROCESS !!! so in reality, the withdrawal in USDC is "in progress" for days, which should be 2 minutes.
Support doesn't help, in fact, some people were even phlegmatic, copying template texts, only sending emails saying sorry and to be patient.
Ridiculous scammers, I don't recommend it!!!
  • Maybe the design
  • Super slow withdrawal
  • You will never see your money
  • Bad and slow support
  • Actually everyting is negative
• 5 måneder siden
Lost 17000 euro and no really big win , it's a very bad casino for everyone , never try to play , you have alout of others choises , one time withdrawal 500 neded 7 days with alout of pressure
  • Nothing
  • No cooling time
  • Very bad connection with support team
  • Very low RTP
  • very slow withdrawal
• 6 måneder siden
Jeg indbetalte og fik krabbebonussen, så jeg tog kløveren, som er en bonus på €20, jeg gangede den med mere end 50 gange, og til min overraskelse tog de den fra mig, da jeg oversteg €1.200.
De er svindlere, hvis du indbetaler, mister du pengene.
  • 2 måneder til at indsamle
  • Det er et fupnummer
• 7 måneder siden
Undgå dette casino, du vinder ikke her, og hvis du vinder, er udbetalingen ekstremt forsinket, livechatten er ikke nyttig.
  • INTET
  • Støtte
  • Udbetalingens varighed
  • altid problemer
• 8 måneder siden
Not good unless you like losing money there. If you win they will treat you bad and try to make you lose the money.


I recommend to be careful with them.
  • Good bonuses
  • Vip bonuses if you lose your money.…
  • Not good support
  • They slow down the withdrawal process as soon as you win
  • Very bad limits for withdrawals
• 9 måneder siden
The casino itself had a great selection of games to choose from., however, when it came to the withdrawal I have been waiting weeks, Everytime I reach out to the live chat for updates I get the same answer, there is a delay with payments, this is highly unacceptable due to the fact that they take our funds when we're depositing but drag there feet and when it comes to paying out.
  • Great selection of games/ bonuses
  • Horrible withdrawal processing
• 9 måneder siden
Langt det værste casino jeg nogensinde har spillet på. Tabte over €3500 på 3 måneder og var ikke engang tæt på at vinde. Indtil videre udbetalt €0 trods ugentlige indskud. Skrev flere e-mails til VIP-support - intet svar. Flere e-mails til support - intet svar.
Jeg ved fra andre casinosider, at du endda kan få daglige cashbacks for dine tab (10%).
Da jeg spurgte, om jeg kunne få cashback for mine tab på 3500€, gav supportmedarbejderen i chatten et klart nej.
Hver indbetaling indtil videre har været den samme: enten var alt væk inden for 10 minutter, eller hvis du var heldig, fik du €200-300 og tabte derefter alt uden at vinde en eneste ting i noget spil eller udbyder.
Jeg råder alle til ikke at registrere sig og spille der. Absolut rip-off. Den eneste support du kan få er i chatten. Der er VIP niveauer til at spille, men de er til ingen nytte for dig, da du ikke ser ud til at få nogen fordele eller bonusser for aktivt at spille.
  • Spillere modtager dårlige cashbacks
  • E-mail support og VIP support ingen svar
  • Dårlig RTP
• 10 måneder siden
The casino it's self to play was good, just like the others at first then came the withdrawal.... tbh 3 weeks today and still havnt recieved a single cent of my $1800
  • Waiting 21days still no withdrawal
  • Bad customer service same replies all the time
  • Email support... well don't even bother as they don't respond at all
• 10 måneder siden
Jeg har ventet på en udbetaling på 500 euro i over en uge. Jeg bliver ved med at blive narret af de samme standardsætninger. Der er problemer osv. Verifikation er tilsyneladende ikke nødvendig. Det ser ud til at være et fupnummer. Vær forsigtig, hold dig væk fra dette kasino.
  • Hurtige indbetalinger
  • Ingen udbetaling
  • Uvenlig chat
  • Intet svar fra support
• 11 måneder siden
Jeg vil fortælle dig min erfaring! Jeg vandt et godt beløb i netop dette casino, spillene spiller meget godt, selvfølgelig, nogle gange ændrer de vilkårene, og det er ikke rimeligt, jeg led lidt for at foretage en udbetaling, men i sidste ende var alt fint, hvis de gjorde ikke ændre vilkårene med magt, måske ville det være det bedste casino med rette! Også casinoguruens service hjalp mig meget med at kunne finde ud af det! Men igen, det var ikke nok!!! Og jeg var nødt til at satse et meget stort beløb for at få de penge, jeg vandt!!!
  • Hurtige hævninger
  • Meget fine spil
  • Meget god rtp
  • Dårlig live chat
  • De ændrer vilkårene for tilbuddene, uden at det står i vilkårene
• 12 måneder siden
Jeg anmodede om deaktivering af min konto. De sendte mig en e-mail om, at jeg var berettiget til en bonus på 100 euro og spurgte mig, om jeg ville have den og ikke at deaktivere den.. Jeg sendte en besked til deres chat om, at jeg gerne ville have bonussen, og pludselig slettede de min konto, efter jeg stillede et spørgsmål fortalte de mig, at jeg faktisk ikke havde ret til det, og at de lavede en fejl... sjovt selskab.. LANGT VÆK
• 1 år siden
Meget dårligt, det er et fupnummer. Jeg har ventet på mine penge i mere end en måned og intet, de svarer ikke engang og pengene er forsvundet.
  • Det er et fupnummer
  • Du får aldrig udbetalingerne
  • Support reagerer ikke og smider dig ud af samtalen
• 1 år siden
De sagde ikke, hvilken licens de har. Det fremgår ikke af deres hjemmeside, og de beder om at blive kontaktet på e-mail angående licensen, men jeg fik aldrig svar. Jeg tror ikke engang de har en valideret licens!
  • Gode spil
  • Licens? De sagde ikke, hvad det er.
  • Kontingent. Det tager rigtig lang tid at blive udskrevet.
  • De er ikke ansvarlige.
• 1 år siden
Meget dårlig oplevelse....de betaler dig ikke selv med en ansøgning...i to uger nu har jeg kæmpet for at få mine penge...en ting de fortæller mig er, at de sidder fast i behandlingen, der pengene er gået fra dem, og det er hos udbyderen.. .inden for to uger har jeg fået at vide tusind og to undskyldninger...bare frustration...og chatten ingen service
• 1 år siden
I requested my money threes weeks now. After two rejections due to tech reasons we begun a manual withdrawal. I ve sent my bank details but then again they disappeared. The customer support don’t help me and don’t even know my history. I am really upset and disappointed!
  • Nice enviroment
  • Quick deposits
  • Small rtp
  • Not pay
  • Slow withdrawals
  • Bad customer support
• 1 år siden
If for any reason the payment is not credited to your account, you will never receive it. I do not recommend it under any circumstances, the live support has no idea, they never answered the emails, generally everything is wrong. By far the worst casino I have ever played and let me tell you that I have played in over 60 different casinos all over the world in the last few years. There are much better casinos to choose from.
• 1 år siden
Been waiting over a month for a play out of my winnings, no one responds back. Live chat agent repeat the same thing with no help in the end. Do not recommend this casino.
• 1 år siden
Great experience, good support, good RTP, good slots, just a great site
  • Good support
  • Good RTP
  • Great Games
  • Great experiences
• 1 år siden
Det betaler sig bare ikke,
Jeg lagde pengene der, jeg vandt, jeg anmodede om tilbagetrækning og ingenting.
Jeg kontaktede support flere gange over flere dage, og de informerede mig altid om en deadline for at fortryde, efter deadline ville jeg tage kontakt igen, og en ny deadline, en ny deadline...,
De holder bare spilleren fra at betale.
Der er ingen begrænsninger på min konto.
Vær opmærksom på, at folk ikke falder for svindel.
  • det er et fupnummer
• 1 år siden
AVOID THIS CASINO. THEY CHEAT, THEIR SUPPORT IS AWFUL.....CLOSE MY ACCOUNT FOREVER.......I have tried multiple times to have these folks close my account permanently. Someone else is using it but they continue to let this person steal money.....I have reached out to support multiple times and all I get from their below terrible support is that they have forwarded my request to a VIP support specialist. Never here back. I have emailed multiple times as well. This casino is hands doown the worst casino on the internet!
  • bad support
  • unable to permanently close account
  • unable to withdraw money when won
• 2 år siden
Tried SG Casino for the 1st time. The bonus was credited and then immediately disappeared. I contacted their team and after a long wait they told me they can't give me a bonus but can give me one on my next deposit. Do not recommend this at all!
• 2 år siden
Afvist indbetalingsbonus uden grund efter første indbetaling. Før indbetalingen lover en bonus og efter indbetalingen appellerer til retten til ikke at give bonussen. Var det på grund af de første indskudsbonusgevinster taget hjem fra en anden side eller noget. En anden side allerede, hvor bonussen blev nægtet på samme grund, altså uden grund.
  • Afvist indbetalingsbonus uden grund efter første indbetaling
SG Casino
Thank you for bringing this matter to our attention, and we sincerely apologize for any confusion or frustration you may have experienced.

We understand the importance of transparency and fairness in our bonus policies, and we are committed to addressing your concerns.

We would appreciate the opportunity to investigate your account further and address any specific concerns you may have. Please feel free to contact our customer service team at [email protected] to discuss the matter in more detail.

We take customer feedback seriously, and we strive to improve our services based on the valuable insights provided by our users. Your satisfaction is our priority, and we are dedicated to resolving this issue promptly.

Once we have the necessary details, our support team will conduct a thorough review of your case and provide you with a comprehensive explanation. We appreciate your patience and cooperation as we work to address your concerns.

If you have any additional information or questions, please feel free to contact our customer support team directly on the website.

We value your feedback and are committed to providing you with a positive experience.

Sincerely,
SG Casino Customer Support
• 2 år siden
Made a few deposits and everything seemed fine, but then came the matter of withdrawing funds...

I made a withdraw request on Tuesday and now it's Saturday and the withdraw isn't even processed yet. Chat says everything is fine, but don't give me any detailed information.

I asked for compensation for breach of TC (states that all transactions are processed in 3 business days), but it was shot down. On top of it all: 24/7 chat stated that transactions are "tried" to be processed in 3 days, but the TC states that transaction "are" processed in 3 days. I don't like being lied to, so if you don't either, I don't recommend this casino.

PS. No verification/KYC involved, so that's not the case here

Edit: Now it's Sunday and transaction was cancelled. Reason: I need to use same method as was used in deposit... But Sofort isn't listed in withdraw methods. Then they said to use bank transfer, but that was literally the method I was trying to use.
  • Bonuses were paid automatically
  • Chat available 24/7
  • Poor communication
  • No compensation if service provider breaches TC
  • Long withdrawal times
SG Casino
Dear Mcbd,

We appreciate you taking the time to share your experience with us, and we apologize for any inconvenience you've faced during your withdrawal process. We understand that timely transactions are crucial to our customers, and we regret that we fell short of your expectations in this instance.

First and foremost, we want to clarify our withdrawal process. Our Terms and Conditions do state that transactions are "typically" to be processed within 3 business days, but we acknowledge that there may be exceptions that can cause delays. We are continuously working to improve our processing times and enhance transparency.

From our T&C:
6.15 states that requests to withdraw funds are typically processed within 3 (three) business days. However, it's essential to note that this time frame is contingent upon certain conditions being met, and checks being completed as outlined in the Terms. Additionally, our financial department operates from 6 AM to 5 PM GMT, Monday-Friday, which impacts the processing hours.

6.16 explains that the Company may delay the processing of withdrawal requests for various reasons, including identity verification, account balance checks, and compliance with our Terms. These checks are crucial to maintaining a secure and compliant environment for all our customers. If such checks are required, it is our responsibility to ensure they are carried out before processing the withdrawal.

We understand your frustration regarding the payment method issue. We strive to provide a seamless experience for our customers, and it seems we failed to do so in your case. We apologize for any miscommunication or inconvenience you've encountered regarding the withdrawal method.

Nevertheless, to investigate this case further and provide you with a more detailed and personalized response, could you please provide us with the email associated with your casino account? This will allow us to access your account information and review the situation thoroughly. Rest assured, we will do our utmost to address your concerns and work towards a resolution that meets your satisfaction.

Best regards,
The SG Casino Support Team
• 2 år siden
Jeg åbnede en spilkonto, og da jeg lavede en indbetaling, blev jeg lovet en 100% indbetalingsbonus, som jeg ikke modtog. Kundeservicepersonen har netop udtalt, at jeg ikke er berettiget til bonussen, virkelig fair og ligetil handling!
  • Spil tager penge hurtigt
  • Ingen lovet bonus
SG Casino
Dear Sjarbelo,

Thank you for bringing this matter to our attention, and we apologize for any confusion you've experienced regarding the deposit bonus. We understand that receiving the promised bonus is an important part of your gaming experience, and we want to clarify the situation.

To better assist you, we need to review the specifics of your account and the terms and conditions associated with the bonus offer you mentioned. Please provide us with your casino account email so that we can investigate this issue thoroughly and ensure that you receive the bonus you were promised.

Our goal is to provide a fair and transparent gaming environment for all our players, and we take your feedback seriously. If there was any misunderstanding or error in the bonus application, we are committed to rectifying it promptly to ensure you have a positive gaming experience with us.

We appreciate your patience and cooperation as we work to resolve this matter to your satisfaction. Rest assured, we value your business and are dedicated to providing you with the best possible gaming experience.

Once again, please provide us with your account information so that we can assist you further.

Sincerely,
SG Casino Customer Support
• 2 år siden
Basic casino with very limited feature.
Few deposit, and two withdrawal.
  • Withdrawal, no problem but slow.
  • Slow withdrawal
  • No responsibility tools
  • Misssing providers
SG Casino
Dear Jamethai888

Thank you for taking the time to share your feedback with us. We value your input, and we're sorry to hear that you found our casino to be basic with limited features. We'd like to provide you with more information about the wide range of products and services we offer to enhance your overall gaming experience.

At our casino, we pride ourselves on offering a diverse selection of products, including Casino, Live Casino, Sports Betting, E-sports, and Virtual Sports. We believe in providing our users with a comprehensive gaming platform that caters to a variety of interests.

In addition to our extensive product offerings, we also have partnerships with over 110 of the most popular game providers, ensuring that you have access to a vast library of entertaining games and experiences. We are dedicated to continuously expanding our game catalog to keep your gaming experience fresh and exciting.

Furthermore, we have established partnerships with over 100 Payment Service Providers (PSPs) tailored to the countries we accept traffic from. This allows us to offer a wide array of payment options to make your transactions more convenient and secure.

But that's not all. We take pride in offering a range of promotions and features to enhance your gaming experience:

Reoccurring Casino and Sports promotions
Weekly Reloads and Weekend Reloads
Weekly Cashbacks
Free Spins & Bets
Weekly Challenges
Tournaments
Shop
VIP Club

We also understand the importance of excellent customer support. Our dedicated team of 24/7 Multilingual Customer Support agents is here to assist you with any inquiries or concerns you may have. Additionally, our Multilingual VIP Account Managers are available to provide personalized assistance to our valued VIP members.

We want to assure you that we are continuously working to improve our platform and provide you with the best possible gaming experience. Your feedback is essential in helping us achieve this goal, and we appreciate your patience as we make these enhancements.

Thank you for choosing us as your gaming platform, and we look forward to offering you an even more satisfying and enjoyable gaming experience in the future.

Kind regards,
SG Casino Customer Support
• 2 år siden
Udbetalinger tager evigheder, jeg har ikke modtaget mine penge endnu.
Chat reagerer langsomt.
500e tilbagetrækningsgrænse pr. dag.
Jeg anbefaler ikke til nogen.
De har lovet i chatten, at mine penge snart bliver betalt, jeg tror snart ikke er 3 dage, snart betyder højst 1 dag.

Nu er de ikke engang enige om at diskutere det i chatten, de afbrød forbindelsen.


  • Er ikke
  • Udbetalinger
  • Snak
  • Kunde service
SG Casino
Dear mikkosiikila

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you've experienced with our withdrawal process and customer support. We understand how frustrating this situation must be for you, and we are committed to resolving it as swiftly as possible.

Regarding the delay in withdrawals, we acknowledge that the process has not met your expectations, and for that, we are truly sorry. Our team is actively working to address any bottlenecks and streamline the withdrawal process to ensure a more prompt and efficient experience for all our users.

We are also aware that you found our chat support to be slow in responding, and we deeply regret the inconvenience this has caused you. Our goal is to provide prompt and helpful assistance to all our customers, and we are taking steps to improve our chat support's response times and efficiency.

Regarding the withdrawal limit of 500€ per day, we understand that this may not meet your needs, and we appreciate your feedback on this matter. It's important to note that withdrawal limits and other conditions are much better as your VIP level increases. We encourage you to explore our VIP program to see if it aligns with your requirements.

Regarding the promises made in our chat support, we take such commitments seriously. We understand that "soon" should not mean multiple days, and we apologize for the delay in processing your withdrawal. We will investigate this issue thoroughly to ensure such delays are minimized in the future.

We deeply regret that your chat was disconnected, and we want to assure you that this was not our intention. We are working to improve our chat support's stability and ensure that your concerns are fully addressed in a timely manner.

To assist us further in addressing your issue, could you please provide us with your website username or account details? This will enable us to locate your account and expedite the resolution of your concern.

Please be assured that we are committed to resolving your issue and providing a better experience moving forward. We will reach out to you directly to gather more information and expedite the processing of your withdrawal.

Once again, we apologize for the inconvenience you've faced, and we appreciate your patience and understanding as we work to make improvements to our services.

Kind regards,
SG Casino Customer Support
• 2 år siden
Closed account for reason X
Deposits 5 sec
Withdrawals 3 days
You sent a message from the sister casino
You asked for an ID and a selfie, after which the account was closed
Let's get a lawyer involved, because that kind of behavior is not allowed.
  • casino does not pay
  • no customer service,does not respond to email
  • deposit 5000/day, withdrawal 500/day
SG Casino
Dear anzelika33,

Thank you for reaching out to SG Casino with your concerns. We understand that you are dissatisfied with the closure of your account and the verification process you encountered. We apologise for any inconvenience caused.

Regarding your account closure, we would like to clarify that it was based on the decision of our administration after you did not pass the verification process. The verification process is a standard procedure we implement to ensure the security and integrity of our platform, as well as to comply with regulatory requirements.

Please refer to section 9.1 of our Terms and Conditions, which provides information on our verification procedures. We understand that this may be frustrating for you, but it is an important measure to protect both our players and our casino.

At this stage, we are unable to provide any further details regarding your specific case. We encourage you to contact our support team directly if you have any further questions or require assistance. They will be happy to assist you further and provide any necessary clarification.

We value your feedback and take your concerns seriously. Should you wish to discuss this matter further, please do not hesitate to contact our support team. We are here to assist you and address any issues you may have.

Thank you for your understanding.

Kind regards,
SG Casino Customer Support
• 2 år siden
Dette casino lyver og snyder.. Jeg indsatte penge via Sofortüberweisung, men pengene krediteres ikke..
Jeg har sendt screenshots flere gange..Live chat er meget uhøfligt og løgnagtigt....ingen hjælp.
Jeg er så sur..det er en katastrofal tjeneste
Jeg svarede og ærgrer mig over billeder..og kontaktede support igen..
Stadig ingen hjælp
Lana var meget fræk og afsluttede chatten... Sådan fungerer det ikke... Jeg vil have de 90 euro, bonussen og gratis spins. Hvorfor gør du det her???
Hvorfor er du så over for folket???!!!
  • Alt støtter alt sammen
  • Uhøfligt og sejt
  • løgne og undskyldninger
  • bedrageri og usandhed
  • Ingen service
  • Ingen hjælp
  • Penge vil ikke blive krediteret
  • uvenlig
SG Casino
Dear Seba1205,

We apologize for the frustration and inconvenience you have experienced with our casino. We take these concerns seriously, and it is our utmost priority to provide a fair and transparent gaming environment for our players.

Regarding your deposit via Sofortüberweisung, we understand that the non-crediting of funds has caused frustration. We would like to investigate this matter thoroughly and provide you with a resolution as soon as possible. To better assist you with your inquiry, could you please provide us with your username? This will allow us to access your information and address your question more effectively.

We are sorry to hear that you had a negative experience with our live chat support. Our team is trained to provide professional and courteous assistance, and we apologize if this was not reflected in your interaction. We will review the chat logs and take appropriate action to ensure that such incidents do not recur.

Your satisfaction is important to us, and we want to make things right. Our support team will be reaching out to you directly to further assist you with resolving the issue and addressing your request for the 90 euros, bonus, and free spins.

We apologize for any inconvenience caused and appreciate your patience. If you have any further questions or concerns, please do not hesitate to reach out to us. We value your feedback and are committed to improving our services.

Best regards,
The SG Casino Support Team
• 2 år siden
Edit: Virkelig langsomme tilbagetrækninger. Max udbetaling 500e/per dag og kun 3 udbetalinger kan stå i kø! ! Så hvis du spiller en stor indsats, skal du være forberedt på, at det kan tage flere måneder at hæve store gevinster! Casino er velegnet til spillere, der spiller med en indsats på 0,20-2e og tager små gevinster med hjem. Kundeservice og spiludvalg godt!
  • Spilvalg
  • Kunde service
  • Langsomme tilbagetrækninger
SG Casino
Thank you for sharing your feedback about our casino. We take all feedback seriously and would like to investigate your case further. In order for us to do so, we kindly request that you provide us with your username. This will allow us to look into your account and address any issues you may have experienced.

The maximum withdrawal limit and queue system are in place to ensure the security and safety of both our players’ funds and the casino’s finances. This allows us to manage our resources effectively and ensure that we can provide timely payouts to all of our players.

We understand that this may cause inconvenience for players who have won larger amounts and need to wait longer for their withdrawals, and we are continuously reviewing our policies to improve the overall experience for our players.
• 2 år siden
Komplet rip off, rtp så lavt, at du ikke engang kan vinde. Efter 5000 ellers en gang 60x det er latterligt. Desuden går serverne ofte ned.
  • Mange udbydere
  • Super dårlig rtp
  • Dårlige servere
  • Spil går ned
SG Casino
Dear ricktor26,

We are sorry to hear about your disappointing experience with our online casino. We take player feedback very seriously and strive to provide a fair and enjoyable gaming experience for all our customers.

Regarding the issue you mentioned about low RTP, we assure you that all our games are tested and certified for fairness and randomness by independent third-party auditors. RTP, or return to player, is an industry-standard measure of the expected payout for a particular game over time. While it is true that the outcome of individual sessions can vary due to the random nature of the games, over a long period of time, the RTP should be close to the published rate.

We also apologize for the server crashes that you experienced. We are constantly working to improve our infrastructure to ensure a reliable and uninterrupted gaming experience for our customers.

We would appreciate the opportunity to investigate your account further and address any specific concerns you may have. Please feel free to contact our customer service team at [email protected] to discuss the matter in more detail.

Thank you for bringing this to our attention, and we hope to have the chance to make things right.

Sincerely,
The SG Casino Support Team.
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