2 år sidenOriginalOversættelse
Efter at min udbetalingsanmodning ikke blev accepteret 3 gange, fordi min konto ikke blev bekræftet (dette var alt andet end nemt), lavede jeg endnu en udbetalingsanmodning, som stadig ikke blev behandlet efter 2 dage. VIP hjælper ikke, det besvares med færdige tekster, som siger, at betalingen er under behandling, og du skal vente på en mail fra økonomiafdelingen. I henhold til vilkårene og betingelserne bør anmodningen maksimalt tage 24 timer at blive behandlet. Hurtig opdatering: det er nu 64 timer, og min tilbagetrækning er ikke blevet behandlet endnu.
- gode spil
- Udbetaling tager lang tid
Automatisk oversættelse:
Golden Star Casino
1 år siden
Dear Diseydel68,
We apologize for the inconvenience and delay in transaction processing. Our team is committed to delivering improved service and we are sorry that we did not meet your expectations in this case. We understand how important and urgent these transactions can be and we are always doing our best to process such requests in a timely manner.
Much appreciation for your feedback. It will be taken into account and we will make changes that reflect our goals of delivering excellent service. Thanks for bringing this to our attention.
Kind regards,
Golden Star Casino Team
We apologize for the inconvenience and delay in transaction processing. Our team is committed to delivering improved service and we are sorry that we did not meet your expectations in this case. We understand how important and urgent these transactions can be and we are always doing our best to process such requests in a timely manner.
Much appreciation for your feedback. It will be taken into account and we will make changes that reflect our goals of delivering excellent service. Thanks for bringing this to our attention.
Kind regards,
Golden Star Casino Team
