Hvis jeg kunne give mindre end én start ville jeg.
3,5 timer i dag i chat for at løse et problem. 6 forskellige operatører og intet resultat. I morgen skal jeg kontakte dem igen for at se, om lederen har givet et svar. Ingen forståelse eller empati for, at jeg har spildt 3,5 timer, jeg tilbyder at kontakte mig tilbage, ingen kundeservice færdigheder overhovedet.
If I could give less than one start I would.
3.5 hours today in chat to resolve an issue. 6 different operators and no outcome. Tomorrow I have to contact them again to see if the manager has supplied an answer. No understanding or empathy that I have wasted 3.5 hours ni offer to contact me back no customer service skills at all.