Edit: Jeg blev betalt dagen efter at have skrevet denne anmeldelse, så jeg gav en anden stjerne. Ærgerligt, det var en hovedpine at blive betalt. Jeg kunne virkelig godt lide spillene. *** Jeg vandt på No Deposit Bonus. Gennemspillet den superlange gennemspilning med Chat-bekræftelse. Indsendte dokumenter og blev verificeret. Dette var i november. Der var et problem med den første bitcoin-adresse, jeg sendte. Det blev ryddet op, og chat blev ved med at sige, at betalingen ville være snart, da den stadig var til gennemsyn, og på et tidspunkt i januar sagde de, at jeg ville modtage den "i morgen". Fra da af var det "vær venlig at være tålmodig for anmelderholdet". Gennemgangsholdet sendte 3 formularbreve med besked om at give bitcoin-adresse. Jeg sendte flere gange til de 2 forskellige adresser jeg fik. Jeg gav den også til at chatte. Sidste chat sagde, at min fysiske adressebekræftelse var udløbet, og at jeg skulle indsende dokumenter igen! Helt seriøst? 😒 Jeg har lige sendt dokumenter IGEN. Hvis det ikke betales inden for en uge, indgiver jeg en formel klage. Det er ærgerligt, at dette casino gjorde udbetaling til et mareridt. Det var et sjovt casino med gode spil med hurtig chat support. Hvis de ville have betalt rettidigt, ville jeg have givet 4 og indbetalt.
Edit: I was paid the day after writing this review so I gave another star. Too bad it was a headache getting paid. I did really like the games. *** I won on the No Deposit Bonus. Played through the super long playthrough with Chat verification. Submitted documents and was verified. This was in November. There was an issue with the first bitcoin address I sent. It was cleared up and chat kept saying payment would be soon as it was still in review and at one point in January they said I’d receive it "tomorrow ". From then on it was " kindly be patient for the review team". The review team sent 3 form letters saying to provide bitcoin address. I sent several times to the 2 different addresses I was given. I also gave it to chat. This last time chat said my physical address verification had expired and I should resubmit documents! Seriously? 😒 I just sent docs AGAIN. If not paid in another week I’ll file a formal complaint. It’s too bad this casino made cashout a nightmare. It was a fun casino with good games with quick chat support. If they would have paid in a timely manner I would have rated a 4 and deposited.