Den 3. opdatering; Jeg nulstillede kontoen og bad om mine "komp point". Jeg modtog lidt over $14.00. Jeg forvandlede dette til lige under $1000,00. Kasinoet begrænsede dette til en udbetaling på $500. Anmodningen blev fremsat for 27 dage siden. Jeg fik fat i kundesupport i dag, og de informerede mig om, at det maksimale du kan kræve fra comp-point er $100. Deres T&C siger dette, men hvad nu hvis mine comp-point var $150? Jeg gætter på, at du hævder de 100 $ og udbetaler straks? Jeg spurgte, hvornår $100 ville være afsluttet, og jeg fik at vide, "Jeg ved det ikke, men jeg vil informere kontoadministratorer, og denne sag vil blive taget hånd om".
Jeg kan ikke anbefale dette casino til nogen, fordi jeg ikke stoler på, at de betaler dig til tiden eller betaler dig, hvad du skylder på grund af deres urimelige vilkår og betingelser. Jeg vil efterlade deres 2-stjerneklassifikation, som det skyldes, at de betalte mig noget, da jeg vandt der.
Opdatering af original anmeldelse, findes nedenfor.
Den 2. tilbagetrækning tog en måned, men jeg modtog den. Det er 2/3 udbetalinger. Den 3. skulle ske i næste uge.
Jeg har spillet med dette casino i 3 måneder. De så ud til at have nogle gode bonusser med en 1x gennemspilning, men de begrænser dine gevinster baseret på det beløb, du indbetaler. Den første udbetaling var for $217, jeg tror, jeg fik omkring $150 på grund af "sticky bonusser". Ikke en big deal, det forventede jeg. Den, jeg har afventende, ville jeg gerne udbetale 800, men var begrænset til $317-ish. Den klæbrige bonus kommer også ud af 317'eren. Havde ikke forventet det, men det er i T&C. Jeg indkasserede mine comp-point, efter at jeg sørgede for at nulstille min saldo fra tidligere bonus. Jeg fik $14 og indsatte det til $1000, og selv det var begrænset til $500. Mit problem med alt dette, de har allerede fordelen på spilleren, hvorfor begrænse vores sejre. Hvad hvis jeg rammer en jackpot på et spil til 5k? Får jeg et loft på $300?
Som jeg sagde, har jeg forsøgt 3 udbetalinger, men kun 1 er blevet gennemført. T&C siger, at de tager mellem 5-18 dage. Det, de mente at sige, var 18 dage til en måned eller mere til at gennemføre en tilbagetrækning. Min første tog 22 dage plus 7 dage at validere min konto. Min 2. bliver 27 dage, så længe den er færdig næste mandag. Den tredje er længere bagefter. Disse var alle bitcoin-hævninger.
The 3rd update; I zeroed the account out and requested my "comp points". I received a little over $14.00. I turned this into just below$1000.00. The casino capped this to a $500 withdrawal. The request was made 27 days ago. I got ahold of Customer support today and they informed me that the most you can claim from comp points is $100. Their T&C does say this but what if my comp points were $150? I guess you claim the $100 and and cash out immediately? I asked when the $100 would be completed and I was told, "I do not know , but i will inform account managers and this matter will be taken cared of".
I can't recommend this casino to anyone because I don't trust them to pay you on time or to pay you what you are owed due to their unfair T&Cs. I will leave their 2 star rating as is due to the fact that they did pay me something when I won there.
Update of original review, found below.
The 2nd withdrawal took a month but I did receive it. That's 2/3 withdrawals. The 3rd should happen next week.
I have played with this casino for 3 months. They seemed to have some good bonuses with a 1x playthrough but they cap your winnings based on the amount you deposit. The first cash out was for $217 I think I got around $150 due to "sticky bonuses". Not a big deal, I expected that. The one I have pending, I wanted to cashout 800 but was capped at $317-ish. The sticky bonus will come out of the 317 as well. Was not expecting that but it is in the T&C. I cashed in my comp points after I made sure to zero out my balance from previous bonus. I got $14 and turned it in to $1000 and even it was capped at $500. My issue with all this, they already have the advantage on the player why cap our wins. What if I hit a jackpot on a game for 5k? I get capped at $300?
Like I stated I have attempted 3 withdrawals but only 1 has been completed. T&C says they take between 5-18 days. What they meant to say was 18 days to a month or more to complete a withdrawal. My first took 22days plus 7 days to validate my account. My 2nd one will be 27 days as long as it is completed next Monday. The third is further behind that. These were all bitcoin withdrawals.
