Tilmeldte casinoet indbetalte cirka 950 £. Jeg reducerede mine tab og besluttede at hæve £350, som jeg følte, da jeg ramte bonusser på slots, som de ikke betaler engang tæt på, hvad andre udbydere gør. 2 dage efter at have foretaget en tilbagetrækningsanmodning blev jeg bedt om at give bekræftelsesoplysninger, og min adgang er blevet suspenderet. Jeg angav bekræftelsesoplysninger og fik at vide, at min konto ville blive certificeret om 5 dage, og min tilbagetrækning ville blive behandlet. 14 dage senere efter at have ringet hver dag for at forfølge dette, er min verifikation ikke blevet afsluttet på trods af, at den er "eskaleret" af kundeservice, ingen syn af penge eller noget, der er løst
Signed upto the casino deposited approximately £950. I cut my losses and decided to withdraw £350 as I felt when I hit bonuses on the slots they don’t pay even close to what other providers do. 2 days after making a withdrawal request I was asked to provide verification details and my access has been suspended. I provided verification details and was told my account would be certified in 5 days and my withdrawal would be processed. 14 days later after calling every day to chase this up my verification has not been completed despite being "escalated" by customer services no sight of money or anything being resolved