Efter at jeg blev verificeret og fortalt godkendt til udbetalinger, venter jeg stadig, de bliver ved med at komme med forskellige undskyldninger for ikke at betale mig, sandsynligvis fordi jeg vandt 8K, og jeg har kun lov til at hæve 3K hver 24. time. vil bare vente og se, om de er et godt casino eller ej 🤷♀️ hvis jeg får mine gevinster, vil jeg opdatere min anmeldelse!
***OPDATERING SOM 6. MARTS 2024
STADIG INGEN TILBAGETRÆKNING ELLER NOGEN NYE OPDATERINGER FRA SMOKACE CASINO!!!! HAR HATTET TO STORE SEJRE MENS DU VENTER OG SÆTTET MANGE AF MIN SEJR IGEN, SIDAN AT VENTE OG STADIG INTET, DETTE ER EFTER DET FAKTUM, DE AFKLAREDE, AT JEG BLEV SUCCES VERIFICERET OG HAVDE IKKE BEHØVET NOGEN YDERLIGERE VERIFIKATIONSPROCEDUR FOR DEN 9. DAGEN. MINE PENGE, DE HAR ANNULLERET TO AF MINE AFVENTENDE TILBAGETRÆKNINGER NU TO GANGE, SOM JEG SKAL HAVE IGEN, OG FÅET AT DE VENTER PÅ SPILUDBYDEREN, MEN KOM SÅ, 9 DAGE TIL KONTROL MINDRE END 20 MIN. GARANTERET, AT CHECK ER BLEVET RYDDET FOR DAGE SIDEN, OG DE BARE VIL, AT JEG UDSPILLER MIN SALDO, SÅ VIL DE FORTÆLLE MIG, AT AT GÅR!!!
After I was verified and told approved for withdrawals, I'm still waiting, they keep coming up with different excuses as to not pay me probably because I won 8K and I'm only allowed to withdraw 3K every 24hrs.. I guess I am just going to wait & see if they are a good casino or not 🤷♀️ if I get my winnings I will update my review!
***UPDATE AS OF MARCH 6TH 2024
STILL NO WITHDRAWAL OR ANY NEW UPDATES FROM SMOKACE CASINO!!!! IVE HIT TWO BIG WINS WHILE WAITING & PUT ALOT OF MY WIN BACK IN SINCE WAITING AND STILL NOTHING, THIS IS AFTER THE FACT THEY CLARIFIED I WAS SUCCESSFULLY VERIFIED AND DID NOT NEED ANY FURTHER VERIFICATION PROCEDURES TO WITHDRAW BUT HAVE NOW BEEN WAITING 9 DAYS FOR MY MONEY, THEY HAVE CANCELED TWO OF MY PENDING WITHDRAWALS TWICE NOW WHICH I HAD TO WITHDRAW AGAIN, AND BEEN TOLD THEY ARE WAITING ON THE GAME PROVIDER, BUT COME ON, 9 DAYS TO CHECK LESS THEN 20 MINS OF GAMEPLAY/BETS??? GUARANTEED THE CHECK HAS BEEN CLEARED DAYS AGO & THEY JUST WANT ME TO PLAY OUT MY BALANCE THEN THEY WILL TELL ME IM GOOD TO GO!!!
Kære cpina5216,
Vores casino team har gennemgået din sag i detaljer.
Vi informerer dig om, at din spillesession blev overført til en ekstra check til udbyderen, som du fik besked om 2024-02-28 07:49:19 UTC+0 på din e-mailadresse, der er knyttet til din casinokonto.
Vi vil gerne informere dig om, at der foretages en ekstra kontrol på din konto i henhold til følgende regler:
2.4.1 Økonomiafdelingen kan forsinke behandlingen af en tilbagetrækningsanmodning på grund af yderligere verifikation.
Tjek af spillesessionen af udbyderen er en standardprocedure og tager fra 3 til 14 dage.
Desværre kan casinoet ikke påvirke den hastighed, hvormed spiludbyderen tjekker din spillesession.
Så snart din spillesession er tjekket af udbyderen, vil du modtage en e-mail-meddelelse, og dine betalinger vil blive behandlet i henhold til reglerne i casinoets finansafdeling.
Vi vil også gerne informere dig om, at mere end 4.000 slots er tilgængelige for dig til at spille med en aktiv bonus i vores casino. Vi er overbeviste om, at du vil være i stand til at vælge et spil, der passer til din smag.
Vi værdsætter din tålmodighed og håber at se dig igen!
Venligst, hvis du har spørgsmål eller problemer, kontakt Live Chat 24/7 eller e-mail support@smokace.com
Vi er altid glade for at hjælpe dig.
Dear cpina5216,
Our casino team has reviewed your case in detail.
We inform you that your gaming session was transferred to an additional check to the provider, of which you were notified 2024-02-28 07:49:19 UTC+0 at your email address linked to your casino account.
We would like to inform you that an additional check to your account is made according to the following rules:
2.4.1 The finance department may delay the processing of a withdrawal request due to additional verification.
Checking the gaming session by the provider is a standard procedure and takes from 3 to 14 days.
Unfortunately, the casino cannot influence the speed at which the gaming provider checks your gaming session.
As soon as your gaming session is checked by the provider, you will receive an email notification and your payments will be processed according to the regulations of the casino's financial department.
We would also like to inform you that more than 4,000 slots are available to you to play with an active bonus in our casino. We are confident that you will be able to choose a game to suit your taste.
We appreciate your patience and hope to see you again!
Please, if you have any questions or difficulties, contact Live Chat 24/7 or e-mail support@smokace.com
We are always happy to help you.