Hej, jeg har indsat tre indskud for heldige casino $600 i alt. To fik jeg bonusser en fik jeg ikke. Jeg gennemspillede alle mine bonusser. Jeg gennemspillede alle nødvendige bonusser. Jeg havde så $600, som var mit og kunne trækkes tilbage. Jeg har indsendt en anmodning om udbetaling af $600. Det tog et stykke tid at blive behandlet, så i stedet for at sætte nye penge på kontoen tilbageholdt jeg tilbagebetalingen og begyndte at spille med disse penge. Jeg endte med at vinde $42000. Nu siger de, at jeg kun er berettiget til $5000 på grund af bonusvilkår og -betingelser. Dette var ikke bonuspenge. Dette kunne trækkes tilbage. Dette var mine penge efter alle bonusser var gennemspillet. Jeg læser vilkår og betingelser. De gælder ikke, fordi dette var $600, som jeg allerede havde vundet og ventede på at blive trukket tilbage. Jeg tog screenshots af min konto undervejs, bare hvis et casino gør noget som dette.
Hello, I put in three deposits for lucky ones casino $600 total. Two I got bonuses one I did not. I played through all my bonuses. I played through all required bonuses. I then had $600 that was mine and was able to be withdrawn. I put in a $600 withdrawal request. It took a while to be processed so instead of putting new money in the account I withheld that withdrawl and started playing with that money. I ended up winning $42000. Now they are saying that I'm only entitled to $5000 because of bonus terms and conditions. This was not bonus money. This was able to be withdrawn. This was my money after all bonuses were played through. I read the terms and conditions. They do not apply because this was $600 that I had already won and was waiting to be withdrawn. I took screenshots of my account along the way just in case a casino does something like this.