5 måneder sidenOriginalOversættelse
I was permanently banned from all casinos under Santeda international bv due to severe mental health and gambling addiction. Previously was a legal case with sister site where I was subsequently refunded and banned from all online sites due to my history of mental health and suicide attempts - donbet has ignored this and allowed me to deposit multiple accounts thus breaking a variety of legislations, customer protection and responsible gambling policies. Contacted them 4 days ago to request all deposits be refunded due to their gross negligence. Ignored and have been allowed to continue to play. Will be taking further as they are refusing to comply
- Breaks legislation and regulations in all countries. Responsible gambling not adhered to. Vulnerable targeted
Donbet Casino
5 måneder siden
Hello, we are sorry to hear about your negative experience at Donbet Casino.
We had no prior information about your addiction issues; once you disclosed this with our support team, your account was blocked immediately. You will not be able to use this account nor use any other account in the future.
If you had an account closed with another casino, we do not have that information, and we can not take the blame.
We had no prior information about your addiction issues; once you disclosed this with our support team, your account was blocked immediately. You will not be able to use this account nor use any other account in the future.
If you had an account closed with another casino, we do not have that information, and we can not take the blame.
