1 år sidenOriginalOversættelse
I won a jackpot of $6000 on "Shake your Mummymaker" on Elegant spins by filling up the hold and spin feature completely. I went to withdraw and the customer service reps all told me it was going to be completed in two hours. Then a few hours later I got on and asked Alex why it was taking so long and he said they said there was a "system glitch" and my winnings weren't real so they took off my over $6500 balance and left me a $100 balance and told me "not to worry that I could win it again." At first they told me the game provider verified that there was a glitch then when I asked for proof of that via a transcript they kept ignoring me and refused to provide it. Then they changed their story and said it was an error on their end. I have screenshots of all conversations, my balance before they stole my winnings and left me with $100, of the actual game when I won the jackpot. I have proof of everything. They even deleted one of the chats I had with them which I kept ll screen shots of They are freaking crooks and WILL NOT PAY YOU IF YOU WIN. DO NOT PLAY HERE. THEY ARE CROOKS WHO WILL NOT PAY IF YOU WIN. They told me not to worry about it because they put $100 back on my account and that "I could win again." What, so you guys can claim a "glitch" again. I have many more screenshots if needed.
- REFUSE TO PAY OUT MY WINNINGS
