10 måneder sidenOriginalOversættelse
I deposited 1,000 USDT twice at Playing.io (operated by Bridge Technologies B.V.) and placed sports bets. Everything was fine as long as I was losing. However, the moment my account became profitable, I was restricted – I could no longer place bets.
I requested a withdrawal of my available balance – 2,461.61 USDT. Despite my account being fully verified, the withdrawal process took nearly two weeks (13-14 days).
After successfully withdrawing my funds, Playing.io continued to credit small amounts of 2-3 USDT as part of their loyalty program. I played small-stake casino games (cents) and managed to increase my balance to 50 USDT, fully meeting all rollover requirements.
When I requested to withdraw these 50 USDT, my balance was wiped to zero, and the funds were never paid out. When I contacted support, I received absurd and ridiculous explanations, which had no basis in their terms and conditions.
My case has been thoroughly documented and reviewed in my public complaint here:
👉 https://casinoguru-int.com/en/playing-io-casino-player-faces-delayed-withdrawal
Despite this formal complaint, Playing.io management completely ignored the discussion and refused to participate in any resolution efforts. Even though they have committed to cooperating with Casino Guru, they simply disregarded all communication. This behavior is highly unprofessional and completely unacceptable for an operator that claims to be fair and transparent.
⚠️ I consider Playing.io’s actions to be deceitful, unfair, and highly unethical towards players.
⚠️ Ignoring an industry mediator like Casino Guru shows that this casino has no respect for its customers or industry standards.
❌ I strongly advise against using Playing.io – save yourself the frustration, deception, and negative experience!
I requested a withdrawal of my available balance – 2,461.61 USDT. Despite my account being fully verified, the withdrawal process took nearly two weeks (13-14 days).
After successfully withdrawing my funds, Playing.io continued to credit small amounts of 2-3 USDT as part of their loyalty program. I played small-stake casino games (cents) and managed to increase my balance to 50 USDT, fully meeting all rollover requirements.
When I requested to withdraw these 50 USDT, my balance was wiped to zero, and the funds were never paid out. When I contacted support, I received absurd and ridiculous explanations, which had no basis in their terms and conditions.
My case has been thoroughly documented and reviewed in my public complaint here:
👉 https://casinoguru-int.com/en/playing-io-casino-player-faces-delayed-withdrawal
Despite this formal complaint, Playing.io management completely ignored the discussion and refused to participate in any resolution efforts. Even though they have committed to cooperating with Casino Guru, they simply disregarded all communication. This behavior is highly unprofessional and completely unacceptable for an operator that claims to be fair and transparent.
⚠️ I consider Playing.io’s actions to be deceitful, unfair, and highly unethical towards players.
⚠️ Ignoring an industry mediator like Casino Guru shows that this casino has no respect for its customers or industry standards.
❌ I strongly advise against using Playing.io – save yourself the frustration, deception, and negative experience!
- Well-developed bonus system and loyalty program, but ultimately deceptive and misleading.
- Unfair restrictions – limited after winning.
- Slow withdrawals – took nearly two weeks.
- Funds confiscation – 50 USDT wiped with no reason.
- Unresponsive support – ignored my complaint.
