Jeg kan ikke fatte, at dette casino er vurderet så højt. Hver eneste anmeldelse fortæller den samme historie om disse fyre. Deres vilkår angiver, at betalinger vil blive behandlet inden for 3 hverdage efter dagen for udbetalingsanmodningen. I mit tilfælde er der gået 2 uger, og anmodningen er endnu ikke blevet bekræftet. Jeg kontakter support hver dag og modtager de samme svar, ordret, med angivelse af forsinkelser eller høj volumen og at jeg skal vente lidt længere. Alle siger, at de vil eskalere anmodningen, men det er en klar løgn, da hver dag går, og der stadig ikke sker noget. De nægter også at lade mig udføre verifikationsprocessen, hvilket er endnu en forsinkelsestaktik, de helt sikkert vil bruge, HVIS de overhovedet adresserer min udbetaling. De vil have mig til at verificere min konto, hvilket skaber yderligere forsinkelser. UNDGÅ dette casino og ethvert casino under STELLAR INC. administrationsselskab. Dette og alle andre casinoer, de driver, skal have deres vurderinger fjernet, fordi de tydeligvis bedrager kunderne ved at tilbageholde betalinger i et forsøg på slet ikke at udbetale. Alle anmeldelser angiver præcis det samme problem, så det er tydeligt, at dette er målrettet, og de skal holdes ansvarlige for de vilkår, de har sat. Virkelig forfærdelig oplevelse med dette casino, spil ikke her.
I cannot believe this casino is rated so high, every review given tells the same story with these guys. Their Terms state payments will be processed in 3 business days following the day of the withdrawal request. In my case its been 2 weeks and the request is yet to be acknowledged. I contact support every day and receive the same responses, word for word, stating delays, or high volume and to wait a bit longer. Every one of them say they will escalate the request but its a clear lie as every day goes by and still nothing happens. They also refuse to let me do the verification process which is another delay tactic they will surely use IF they address my withdrawal at all, they will want me to then verify my account creating further delays. AVOID this casino and any casino under the STELLAR INC. management company. This and every other casino they run need to have the ratings dropped because they are clearly deceiving customers by holding out payments in an effort to not pay out at all. All of the reviews state the exact same issue so its clear this is purposeful and they need to be held accountable to the terms they set. Truly awful experience with this casino, do not play here.
