1000 Spins Casino – generel debat (side 2)

Hello everyone,

Has anyone had problems with 1000 spins casino? I made a withdrawal on 12th Feb, I was told it takes 7-21 days to process and still nothing! I have spoken to them on live chat multiple times but feel their answers are very robotic. My withdrawal is for £600. No response when emailing at all. Really hoping it is just delayed and I've not been scammed again.

Thank you

Hi, we give casinos 14 days to send the money to the player. So I’d try waiting until around that time, and if nothing happens, submit a complaint. I’m not saying it’s guaranteed to help, because the casino already has a low safety rating and I’d probably expect more problems.

But let’s not paint the devil on the wall, let’s wait and see what happens, maybe it’ll turn out okay in the end. 

Anyway, what did they tell you about your withdrawal except of waiting time? 

It's been over a month already. I received an email back this morning saying they have a high volume of withdrawals at the moment which is why there's delays. I will give it two more weeks then make a complaint. Thank you

So if it’s been over a month, then definitely don’t wait, file a complaint with us. I don’t think it should take this long, and unless they have another explanation besides the fact that they have a long queue, that’s not what I want to hear.

What do you say? 

what's written in ther t&c?

Hej, 1000spins er fra den samme casinofamilie ... Pandazino, Jokersace, Mrthrills osv., og det er virkelig svært at få udbetalt penge. Jeg kan ikke komme i kontakt med dem, og chatbots giver de samme svar uge efter uge ... håber du får dine penge. Gurus anmeldelse af dem alle er helt perfekt ...

Vandt €3300 i april. Er stadig ikke blevet udbetalt. Ingen årsag angivet.

Hello, well, I was just looking at the casino, and given its safety rating, I’m not really surprised that this is the case. In any event, you’ve been waiting a long time, and I see that you’re trying to submit a complaint here as well, which is in the review stage. I’m curious to see if we can help you, though I’m afraid the casino won’t respond, just like in previous cases. 

Anyway, has the casino told you anything at all about the whole situation since April?

Jeg er konstant i kontakt med dem. Casinoet giver mig de samme oplysninger. Jeg får altid svaret om, at min udbetaling bliver behandlet. Jeg har dog bekræftelse på, at min konto er verificeret. Jeg har taget skærmbilleder af chattene. Jeg får de samme svar i livechatten. Jeg har også kontaktet support via e-mail, men har ikke modtaget et svar. Ville det give mening at anmode om en chargeback?

I totally get it.

As for a chargeback, that’s probably the last thing I’d do if there were no other options left. A chargeback might not go over well if you want to play at casinos, and the payment provider might not be too happy about it either.

But if nothing else works out, it’s an option.

Hej, jeg har det samme problem. Jeg vandt den 7. maj 2026. Beløbet på 1400 euro er endnu ikke blevet udbetalt.

Supportteamet giver altid de samme svar. De siger, at man skal vente, og at det vil tage 7 til 21 dage.

Hi, based on what you're describing, you've been waiting for two weeks now. The only thing the casino told you was that it could take 7–21 days, right? Besides that, didn’t you have to do anything else, like verify your account?

If not, then I’d probably open a complaint on our website and wait. That’s probably the most sensible thing you can do.

Jeg skulle bekræfte min identitet, og så kunne jeg hæve pengene; siden da har der stået "behandling".

Jeg ville være interesseret i at vide, om nogen nogensinde rent faktisk har modtaget deres penge der.

Oh, I just checked out the casino and saw how poor its safety rating is, and that it hasn't responded to many complaints, from what I've seen.

And that’s why I think I understand why they take so long to pay out players, or rather, why you’re worried.

I’d say that several players haven’t received their money yet, at least according to our complaints, but I can’t speak for everyone.

Well, I’d be prepared for anything, to be honest.

Jeg har indgivet en klage, lad os se hvad der sker.

Er der andre muligheder jeg kan gøre?

To be honest, not really. The casino doesn't have a license, so there's nowhere higher up you could file a complaint.

I'm also thinking about what the player before you asked regarding chargebacks. But that comes with certain risks, so you definitely need to consider whether to go down that route.

Hvilke risici ville det medføre?

Well, chargebacks carry the risk that, depending on the payment method you’ve chosen, issues may arise specifically there. For example, if you use a bank transfer or a credit card, the bank might have a problem with it; in extreme cases, they could close your account because, essentially, that’s not how the bank wants funds to be reversed. Also, in casinos, if you make a chargeback, you might not be able to play everywhere, since casinos don’t like this method either.

So these are examples of things that can affect various aspects.

So definitely next time you play somewhere, it’s important to do your research on where you’re going to deposit your money. Find as much information as possible, including user reviews, complaints, and the like, to minimize the risk of ending up at a bad casino.

Det er svindel, svindler, hold dig væk fra disse svindelcasinoer, indbetalinger går igennem med det samme, men udbetalinger vil aldrig gå igennem.

Hello, thanks for the warning. Let me lend a hand for anyone reading this too. In my opinion, this review expresses the sentiment well. https://casino.guru/1000-spins-casino-review

Did the casino at least try to explain why the money won't be paid? Not that it would change the outcome much, but I would like to know if it was based on some rules, at least.